Nonnie..Sago Palm isn't a palm..it's a Cycad. The common name Sago 'Palm' is coined because when mature it resembles a palm tree, but they're different plants.
I don't have the best luck growing Cycads, so I can only explain what not to do..
Don't use cold water, and never, ever water at night. Especially, if the room your Sago's living in is on the cool/cold side, or a cold draft seeps through the window.

Perhaps someone here can help with the do's..Good luck, Toni

thanks tony i appreciate the info.
linda

Sagos need higher humidity and they grow very slowly only putting on one new leaf every year. The leaves may look tough but they are very easily damaged and since it's so slow growing it is REALLY not advisable to remove damaged leaves. Therefore it should be placed in an area where it will get bumped and knocked as little as possible. They also like lots of sun but protect them with a shear curtain or something similar when the sun is at its strongest during the middle of a summers day. Like Toni said, don't use cold water and let the soil dry out slightly before you water again. Potting up is seldom necessary since it's such a slow grower.

Good luck!

One more thing..:) Bunny reminded me of something important when she mentioned Sago's are slow-growing.
Because they're slow-growing, they require little fertilizer. Too much and fronds will be forced to grow spindly, and sometimes erratic.
I made this mistake once..The Sago grew three abnormal fronds within a month..some were 4' long..lol..It wasn't a show plant that would have made it to Better Homes & Gardens..lol..Toni

It's also worth noting that they're apparently fairly toxic, if you have pets.

I have one in a 10 inch pot outside all year here. It's in full sun. They can get sunburn and will be offwhite/tan then. If not enough sun the new fronds will be longer than the older ones...reaching for the sun.
They normally only flush new fronds once a year and depending on the size will determine the number of fronds.
In 2008 it flushed twice, 5-6 fronds each. I couldn't believe it and I think it is just starting to again.
The first year I had it, it flushed 3. I have one in my landscaping it the past 3 years it has flushed 25+ each year. It's about 6 feet across and tall, but it might be another type of sago.
I water it and give it blood meal about every 6 weeks when I think of it, and it probably gets a little from the sprinklers. Let it dry out between waterings, light fertilizer. Mine seems to thrive on neglect I think.
Once you see new fronds in the center of it don't let it get to dry or they will turn brown and die.

Below is a link to the Cycad forum for more help.

Here's another link that may help also.
http://www.sagopalms.com/

Here is a link that might be useful: Cycad forum

thank you to everyone. now i feel a lot better prepared to take care of my new guy and make him happy.
linda

Sago palms are a bit difficult to grow inside, I think. It's just too difficult to give them the kind of conditions in which they do best: high humidity and full sun.

There is no humidity here in CA...except when it rains, and mine is outside in the drying winds and sun 365/24.
They grow outside here like crazy and no humidity.
I have seen them get huge at 10 feet across.
I don't have a current picture of the one in a pot outside, but since being outside it's never been happier...in the dry winds and full sun.

Here's mine that is in the ground in 2007
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So I disagree completely about the need for high humidity.

Gobluedgm, Wow..Your Sago is gorgeous. How deep is the plant bed your Sago's in? Toni

Thanks Toni.

Those are just the small bricks not even a foot high total.
But what saddens me is whomever put it in there didn't know it's full potential. Local nursery says it's worth over $1000. It needs to be somewhere to show off but with the walls surrounding it...it can't be moved. It has several pups also.
I wear a heavy jacket when need to prune off dead branches, which sometimes is impossible.

I should add the soil line is about 8 inches down from the top of the brick. There is no bottom of the planter that I am aware of. I think the brick around is just decorative.

My aunt has a huge one in front of her home in Daytona, Florida. That thing is so beautiful.

When I was there, I asked her how fast it grew, and she said it grew a whole 2 leaves or fronds, whatever they are called, the year before.

She also said that she almost killed it with fertilizer. Says she only used a little..right..lol

I thought to my self, how in the world can anyone have patients to grow these indoors with less that Florida conditions? !!!!
I wanted one so bad though!

Hats off to anyone who has the patients, and the know how to grow these indoors..:-)

Hope yours does well!

WOW is such a small word for such a huge and beautiful plant gobluedjm. good thing they grow slowly since i have mine inside. thanks very much for showing us your giant.
linda