My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
I have a 7 year old mantis 2cycle tiller. I'm out of air cleaners. Does anyone know if they are sold anyplace else besides mantis? Mantis only offers a kit with oil,plug and other stuff I don't want. I sent them an e-mail asking for info on just purchasing the air filters and they never responded.
They have an Echo engine. If no dealer nearby- go to Home Depot with the airfilter in hand and you will likely find a match- or one close enough to trim.
One of the important underlying issues here is why doesn't Mantis sell their "Customers" the parts they need, without packaging them up with overpriced extra items that the "Customer" does not want? Seems they are only intersted in selling the machine and couldn't be bothered with helping the "Customers" they already have. If you look around, the companies that take care of their "Customers" are the companies that have been around for a long time.
A few years ago I called Mantis and ordered some air filters ala carte. I assume you could do that today. They don't list individual parts on their web site though. Has anyone tried calling? I'm as lazy as the next guy, but sometimes you need to actually call :)
They never responded to the e-mail from Scaly. And they are not the only company ignoring e-mails. I know, I know, they had to cut back on employees and the first one to go was the one that checked and responded to e-mails. Then they should take that "Contact Us" option off their WEB page.
I'd like to let you know that you can purchase all items from the Handy Item Kit as individual pieces @ 1-800-366-6268. There is a $5.00 minimum s/h fee on all parts orders; we ship UPS ground. You'll need the SV # of the engine to be sure you get the correct parts for your specific engine - quite honestly the only different would be the spark plug. I'd also like to let you know that all emails we receive are answered within 24 hours, however some do get returned as undeliverable. Hope this info helps!
Good Morning Phyllisfrommantis, thank you for restoring my faith in the American business world. I'm sure you yourself have tried to contact businesses via e-mail, only to have them ignore you. As you say, many of them are answered and fall into the 'undeliverable' category, but there are also many that are simply ignored. I'm glad Mantis is not one of those companies. I too have owned a Mantis for several years, and never knew I could get individual parts. The Mantis is a really great little tiller and I haven't had the need for parts yet. Like Scaly, I was also put off by the apparent need to purchase things I don't need, or want, just to get one item in a 'kit'. I also now know that some manufacturers are watching such forums as this, and hopefully seeing some of their customer's frustrations, and will follow your example of trying to help those customers. Thank you again.
Take the filter to Home Depot or same kind of store or to a dealer to match one up. Newer Mantis use Echo 21.2cc engine that is used on all their hedge trimmers and small string trimmer. You should have no problem finding it. I don't know about the older ones. Go on Mantis site to find out what engine is yours. They have parts diagram for all different years that show different engines. E-mail to them and ask. They are very good. You might be able to order from them if it is not the Echo engine.
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