Did you call them up? I have ordered from them with no problems... but you never know, they probably hire kids to pack who aren't very knowledgeable.

Heathen, no I didn't call..do you think this will help? I hate complaining, and like I said, I ordered 4 or 5 plants from them this summer and no problem..just the one philo..Toni

Enid is one of the nicest people that I have met. Just drop her a line and tell her your problem and I'm sure she'll understand.
Randy

Randy do you think an email will do..I don't like starting problems, but my poor plant looks awful. And it doesn't look like new growth will sprout. Toni

The customer is always right... and if you say it pleasantly, what's the harm? I doubt they will bite you. :o) If they do... well then bad on THEM!

I think an e-mail will do. If for some reason she doesn't have a replacement I might have an extra one around (Philodendron rugosum, the one that looks like the surface of a Football).
Randy

Hi Toni, I have gotten several items from Enid on her web sight and ebay.She replaced a plant for me no problem.The most honest ebayer I deal with.E-mail her and she will take care of the problem.john

I don't believe Enid has "a bunch of kids" doing her packing. I think she is pretty much a one or 2 person team. She is an excellent nursery person and also a very nice person. I have been a customer of hers, and also traded plants with her, for 3-4 years. I am certain she might appreciate a "heads up" that some of her stock might be experiencing a problem so that she can do something about it. Face it, with something like mites, thrips or even some types of scale, they can be almost unnoticed. Put the plant in a hot dry box for a few days and BANG its a mite population explosion! They aren't like mealiebugs or caterpillars that are very apparent to the eye. Just tell Enid what happened, I think you will be pleasantly surprised that she will make some restitution of some sort.

I agree Enid is the best. I ordered some cucumas from her last summer and one was wrong. I emailed her with a picture of the bloom and she fixed the mistake, plus I got to keep the wrong curcuma and I ordered another! Email her, she will fix it!

Rebecca

Thanks everyone..I will email Enid...I probably should have done that in the first place instead of posting it, but I have seen ppl here on Tropical forum talk about ordering from NS's. Thanks..Toni

Randy, when the plant was sent, it didn't have a botanical name..only corregated Philo..Even the receipt used this name..
I want to thank you for offering, but I can't take your plant..I know how hard philos are to come by, believe me, I have paid dearly for a good number..I'm hoping she has another in. I'll even ship the old plant if they want it..I've got it isolated at the time, just in case. Thanks, Toni

Well, I am drooling over her AeAe's and will probably order one for Christmas for my husband. Hope it all works out.

I got my Ae Ae from Enid a few years ago. It now has a 7' stem and leaves that go up 12'.
Randy

What is an Ae Ae? LOL..Toni

Toni, an AeAe is probably the most beautiful and expensive banana in the world. Little pups in 1 gallon pots are sold here at $125 and up.

Natural Selections has them at the lowest price I've seen- $99.

They are rather hard to grow. They scorch easily and are not very vigorous. They do better in shade or partial shade.

I recently bought some Borneo Giants and other huge leafed plants from Natural Selections and they were healthy and free of any insects.

So, what did you hear back from them?

Lisa

Here is a link that might be useful: AeAe

That Musa (AeAe) is definately beautiful..My goodness, I've never seen a banana that striking, including the bloods. Has anyone ever eaten the fruit?

Lisa, the plant is shipped..I'm hoping it's the correct one. She wrote back Fri and said the Philo was a Mamei, but Randy (above) calls it a different name. I hope it's the correct philo..I've only room for a two more, lol, and already chose the two, maybe three I want..We'll see.. Today I got an email saying the plant was in the mail..I really liked this particular Philo w/its textured leaves.

Randy, if you happen to read this, does the Rugosum fit what I've described? Do you know of a site w/a picture? Thanks, Toni

Here's a photo of our P. rugosum, it was the 1st Philo that came to mind when you said it was textured. It feels like thick Nugahide(?).
Randy

Here is a link that might be useful: {{gwi:1316514}}

While I'm thinking of it, here's a photo I took the other day of our Ae Ae 'naner that was aquired from Enid. It now has about 7' of stem and leaves that reach up about 12'.
Randy

Here is a link that might be useful: {{gwi:419333}}

Randy, nope that's not the Philo I got..whew! The one I got has a lot of red, and leaves are thick-textured w/corregated leaves. Not smooth at all.
That banana is gorgeous..I've never seen anything like it..God, would I love a pup, but I can't afford to buy the plant..maybe if I'd won the lottery..LOL..How do u pronounce, AeAe??? Thanks, Randy for the pics..Toni

I left Hawaii (Oahu) in 1975 so I'm a little rusty BUT I believe it would be pronouced Eye-E Eye-E. Ae is a word in Hawaiian that means permission, let or agree.
Hopefully in a few months it'll pup. I had to move it fairy recently and it had like 6 corms forming under the soil line.
The Philodendron rugosum is not smooth... it is very wrinkled like a Football.
Randy

Randy, thanks for the pronounciation..Do you know why AeAe means permission, let or agree? What's the significance? If you don't mind me asking?
You were in HI? Why and how did you return? LOL..If I went there, I'd stay..
Do you have the banana? How much do u want for a pup? LOL..j/k ...I couldn't afford it..
Randy, thanks, but it's really not the same Philo..the one I have has (D) red/green stems, and leaves are thick thick. Say 1/4"...They're also mosly red, very little green..It's ashame this philo had bugs becauase it's quite rare..I've never seen it for sale anywhere else..If Enid doesn't send the correct philo, I may shop at Asiatica and see if they have it..They have some beautiful Philos.
Since I've cut off every leaf I can't recall all its colors..And there wasn't a botanical name via Ebay. Just Corregated Philo.
It's isolated right now..Do u think I should fertilize? Toni

I stand corrected.. The Ae Ae is not that expensive after all. I found another variegated Banana variety, mail-order, for $350 ..... I'm stunned....

http://asiaticanursery.com/index.php/cPath/66?osCsid=73a6425f3926572bf6913d874b2d88e4

I'm glad I got my Ae Ae from Natural selections today. It is a beauty!

Lisa

I really don't know where the name came from. It must mean something else besides agree agree or let let.
I lived on Oahu for 3 years (my father was in the military). I went to Leilehua High School from 1973 to 1975. I couldn't wait to leave Hawaii... it's probably the most hateful place I've ever been.
I've had my Ae Ae planted in ground for a few years now and it's doing great. Due to a lot of inquiries and comments I moved it around back near my bedroom window where I can keep an eye on it. I had 2 before that died within a week of recieving them due to all the advice I was given. I did what Enid said and stuck it straight in the ground and it's been doing great.. a little compost, fertlizer and water and its growing great. It takes a little beating during Winter but makes a full recovery. I honestly don't know how well it would do in Illinois.
Randy

Lisa, I've ordered from Asiatica before..they send nice sized, healthy plants but their prices are more than others..an example is, I wanted a certain Phildendron..went to Asiatica and another nursery..the second nursery was 10.00 cheaper for the same plant, same pot size..
Randy, that's one reason I'd never spend that much money on that banana, not to mention my dh would kill me..lol..Toni