I just went through a very frustrating experience. I recently purchased a Kenmore Elite range and microhood. I have delayed delivery, because we are doing a complete kitchen demo. However I requested the installation manuals because the custom cabinet guy and my DH (plumber, electrician, etc.) need that information to prepare for the appliances. After weeks of run-around and talking with clueless sales reps (both from Great Indoors and Sears) I got no where. I finally emailed Sears.com about my frustration and they came through! They told me about the site below where I can look up the appliance by model no. and it will display a PDF of the entire manual. And this is not just for Kenmore, but many other brands as well! Very easy to use. I hope this helps others in the same situation as myself. Good luck!

Here is a link that might be useful: Managemyhome