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monicakm1

Uh oh, Emergency Fridge Purchase! Samsung, KA?

16 years ago

Emergency X-post:

8 yo GE Arctica went out yesterday. $412 for the main circuit board. What's to say something else won't go out next month. Looks like we'll be looking for a new fridge. Problem is I don't think I've ever wanted something that was in stock. It always has to be special ordered. Asked the repairman about Samsung. He said PLEASE DON'T GET SAMSUNG :o

He claims it's hard to get parts. I said I've heard that about LG but not Samsung. He said PLEASE DON'T GET A LG I said I'd really like a Kitchen Aid. He said I would really like to see you get a KA.

So, how are the Samsungs holding up? If you've had any repairs were the parts available in a timely manner? Would like to have a counter depth but seems like I (finally) read some complaints about how their setup inside. Bottom freezer? I've always read positive things about those. Do you not have a hard time digging things out of the bottom?

Thanks,

Monica

Comments (7)

  • 16 years ago

    I can't speak to repairs, but I've had my Samsung French Door fridge for about three months and LOVE it. Full depth. I dig the set up. Great temperature consistency throughout. This is my first bottom freezer configuration and I find it very convenient. It's no more jumbled than my side by side was---since I had to smoosh everything into that one! At least I can move things around easily in the bottom freezer. I think it's very easy to get things out, especially with the ergonomic Samsung freezer handle. Love mine!

  • 16 years ago

    I too have a Samsung FD, full depth. Lots of room(as I said in my reply to your other post). Things are easy to find, unless they are at the bottom-the lower drawer is deep. Of course, it's easy to love your appliances when they are not even a couple of years old and things haven't started to go wrong yet. I'm not looking forward to that.

  • 16 years ago

    Thank you for your replies. The way DH was talking last night, I had no doubt we'd replace the fridge instead of repairing it. Someone obviously woke up in a different world this morning because he said "I think we better just repair it" (sigh). Your advice has been helpful tho. The fridge is 8 years old. This day and age, I don't see it lasting more than a couple years.
    Monica

  • 16 years ago

    The chances are just as well that the unit will continue to run OK for quite some time after the repair.

  • 16 years ago

    If the fix is only $412 (assuming that includes labor) then perhaps it is best to repair it vs. spending $1500 on a new fridge.

  • 16 years ago

    dadoes, before the repair today the refrigerator would stopped running when a door was opened. After the circuit board was replaced today, the fridge keeps running when the doors are open. Which way is right? It's a 8 yo GE Arctica, model # is PSS25MGN

    gsciencechick, yes, $412 included labor. We could have bought the part ourselves for $120 and "plugged it in" That's all there was to it. By the time I called the two shops that had the part, it was too late to make it there before they closed (early on Sat.)
    Monica

  • 16 years ago

    Monica,

    I have an Arctica between 5 and 6 years, don't know the model # and am not home at the moment to check. I have two ongoing issues with it. Thankfully, neither one is related to cooling (or lack thereof). During periods of high humidity, condensation sometimes seeps from around the dispenser bezel. There was a recall notice on several GE/Hotpoint SxS models for that problem, but my model is not included. When I called GE about it, the rep said they've apparently not had any complaints on my model. I told her, "You have now." But honestly, I know it's related to high room humidity moreso than a direct problem with the unit. My thoughts are that refrigerators nowadays are designed/engineered to operate within a "normal" room environ, and as you know in TX, the environment occasionally goes to extremes. I've noticed that the moisture seepage pretty much stopped since I've been home all day and not raising the air conditioning temp.

    Also the "flapper" device that closes-off the ice chute has started hanging open, which results in humid room air going up inside, condensing into a heavy frost accumulation inside the door chute and on the outlet of the ice bucket. Simple workaround is poke a finger up in there to bump it closed after using the ice dispenser.

    Anyway, in regards to your question ... mine also shuts off the interior evaporator fans (except for the chill/defrost drawer) when the doors are opened. Could be they're kept on now due to a programming change on the board. Sorry, I don't know for sure.