Bar Keeper's friend, a sample was enclosed with mine.

Caphelon has a lifetime warranty. I took my 8yr old fry pan to macys and they gave me a new one

Do you have to have any receipt or paperwork to use the warentee? One of my Caphalon pans is warped!

I got them for my wedding though and did not get the reciepts.

Laura

Do you have to have any receipt or paperwork to use the warentee? One of my Caphalon pans is warped!

I got them for my wedding though and did not get the reciepts.

Laura

Dawn power dissolver works for me. Never put clalphalon in the dishwasher.

greenmulberry

I called Caphalon on the phone and they told me to mail it in with a letter of explanation - mine was warped also - and they sent me a new one.

Have you tried baking soda? Generally works like a charm on that sort of thing--even when I've cooked tons of bulgogi on my stove-top grill, scrubbing with a bit of baking soda gets all the discoloration off with a minimum of work, and no damage to the material.