I'm in the Boston area and have had a 30" DCS AG self-cleaning range for over 5 years and I'm very pleased with it. I haven't needed service in quite a while but there are definitely servicers in the Boston area. I've always found the DCS help line very helpful - they're the ones who have provided me with the names of the local servicers. Here's their phone number which may not be the same as the F&P number - try calling them and see if they can let you know about service in your area.

888.936.7872

By the way, is there an Expo near you - that's where I first learned about DCS and saw one in person (not operational though). There's one in Burlington MA.

If you go to the DCS web page and click on the where to buy tab, you can find dealers in your area - there definitely are some in central MA.

Here is a link that might be useful: DCS

Thanks. I was not able to get the DCS webpage to work for me in earlier attempts, but today it did. The first place listed is out of business and the second doesn't carry them, but now I have something to work from!

Thanks also for the phone number and the Expo idea.

BTW, does the self-cleaning feature on the AG work well? I'd consider AG if that were the case.

It works reasonably well. On my range there's a small area on the front bottom of the oven by the door that doesn't get hot enough to self-clean - that area has to be cleaned manually - once I realized that I'm careful to wipe that area up right after use if nescessary. The rest of the oven gets cleaned very well.

The other advantage of the AG model is the gas broiler which is really fantastic.

Just wanted to say I really wanted the Wolf AG but with so many recent problems with the Wolf I decided on the DCS AG manual clean. It was recently installed, our gas man said it was the first range in a long while he had installed that need no adjustments. The SS top is very easy to clean, 5 burners nice and I had my 8 qt pasta pot in the center with plenty of rm for two - 3qt on the sides. (didn't need to cook anything else, could but could easily use all 5) the oven roller racks are great. Good luck with your search and decision.

When I mentioned the problems with the Wolf I should have clarified it was with the AG.

I don't know how you define central MA. Hudson Appliance in Hudson MA is a good dealer. That is where I got my DCS. I got a 30" AG self clean.

Thanks, Paul -- very helpful. Unfortunately, Hudson Appliance doesn't have any on the floor, but they might be a good place to buy from if we go with DCS. I assume you're happy with your AG self-clean?

Hmm. THey *used* to have one on the floor. But it was one of the pre-F&P ones. Maybe they got rid of it and didn't replace.

So far I am happy. Its a learning experience for me since I never had gas before. I haven't done anything adventurous yet. I keep causing pots of water to boil over when I am first bringing them up to a boil. And I haven't tried the self clean cycle yet.

I really like having the continuous grates.