Wolfe double oven cleaning complaint

15 years ago

Not sure this is the correct purpose of the forum, but I have to vent. If someone else has had this problem and found a solution, please let me know ASAP.

I recently purchased a wolfe 60" dual fuel range with full size double ovens. I went to clean them today. After several tries and receiving an error message on the oven knob, I called Wolfe support. They informed me that I can only clean one oven at a time. Not only that, but I cannot even use the other oven while I'm cleaning the first one! This means if both ovens need to be cleaned, you are without an oven for 8 hours. I tried scheduling them overnight with the delayed start feature, but when one oven is set to the "clean" mode the other oven emits the "OPP" error message on the knob and the only way to clear the error is to turn off/on the breaker to the oven! If in fact there is no way around this issue, I have to say Wolfe has a major design flaw in my opinion.

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Comments (5)

wekick
15 years ago
I don't think I would want to clean both at the same time or even bake in the other while one is cleaning-too much heat.
I also would not want to clean my oven while sleeping or gone. I think those are safety issues. I would call them though and ask them about the "opp" error and how to clear it or what it means.
lascatx
15 years ago
I think you are going to find that is standard. The energy draw to super heat the oven is significant. Your breaker might not be able to handle it, the insulation of your ovens may not be designed to handle it, it wouldn't be pleasant and it could be a fire hazard. Now that you know that, you can easily stagger your cleaning or chose that day to grill, stir-fry or cook something on the stove -- even go out!
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maire_cate
15 years ago
I have a Dacor double wall oven. I know I can't clean them simultaneously as covered in the owner's manual. Since I only use the self clean feature once or twice a year it's easy to work around.

I don't consider it a flaw. Did you check your owner's manual to see if it's explained there?
gbsim1
15 years ago
I'm not sure how easy it is to override the time on your oven clean feature, but I've never needed to run mine (old double electric) for nearly the amount of time that is suggested.

If it says 4 hours, you may well find that if you shut it off at 3 hours (or less) everything is ash and can be wiped out easily without needing to go the full time. My electrics get spotlessly clean even when they are nasty after 2.5 hours.
rhome410
15 years ago
Like Gbsim, I've never run a self-clean for the whole time. I usually start mine after dinner, so that I can turn it off in 2 to 3 hours... before I go to bed, and it cools overnight, and all there is is an easy wipe-out in the morning. As others have said, I don't know of any oven where you can clean both at once, or use one while the other cleans. I'm not sure what the OPP error is, but is it to remind you not to use the 2nd oven during the self-clean?