one can't put the disk on the stem the wrong way, the mechanism to insert the stem is only on one side. And the machine doesn't work unless all parts are properly engaged. Did you machine come with a video? you can ask Cuisinart to send you one, it's frequently included in the purchase.

have fun !!!

movingwest, something tells me that Cuisinart won't be sending the poster a video. :-)

Susan, all I did was google KitchenAid food processor, and I found the page on their site. There's information on how to contact them ("Need help" box at the top just below their "search"), so if the manual's instructions and photos aren't enough, just give them a call.

Here is a link that might be useful: KitchenAid

Thanks! I'll give KitchenAid a ring this afternoon.

Susan