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bbybloomr

Do you smell a rip-off...?

20 years ago

Five months ago we moved into a 16 year-old well-built custom home. Just had a licensed chimney sweep clean the chimney today before we start using it for the season--I have no idea when it was last cleaned, or how much the previous owners used it. I knew it was missing a chimney cap because we heard a happily chirping family being raised inside our chimney this spring:) The guys cleaned and checked over the chimney, appeared to do a thorough job. It apparently wasn't terribly dirty, according to the conversation I had with one of the sweeps. The older guy told me that he had the kind of chimney cap I would need on the truck and that because it was "over-sized"(?) and the "roof was high" (two stories) it would come to $289-- on top of the $139 to clean the chimney. I consented, and they did it.

When they finished, he sat down with me and proceeded to go over a whole stack of papers with lots of mimeographed info about fire safety, what kind of wood to use, etc.-- standard stuff. THEN he got very grave and started telling me that the lack of a chimney cap had caused very severe damage to the fireplace. He said that rain water had been "pouring into the chimney for God knows how long" and that the water mixed with the acidic ashes had caused a solution that virtually ate through my chimney, damaging the internal structure. (Alarming, especially since we have not noticed any kind of moisture inside the fireplace at all.) He said the firebox/damper was "falling away from the corrosive effects of water and alkali" and that the "entire crown wash should be jackhammered away down to the brick base and completely rebuilt." That part would cost $1995.00.

He then strongly recommended a water repellent treatment to go around the rebuilt part. That would cost an additional $595.00.

AND, since the firebox has "lost structural integrity from the corrosive effect of the water, it needs to be torn out and completely rebuilt, all 3 sides." That would cost $2995.00.

However, lucky for me, they could fix ALL of this for a grand total of around $5600.00 His last words to me were that if it was his house, he would NOT build a fire in the fireplace until all the repairs were made, as not to "risk a chimney fire."

This house passed a home inspection with flying colors and as I said, is only about 16 years old. I am not about to foolishly completely discount an 'expert's' assessment, but it seems a little self-serving to inspect a chimney and tell someone they have thousands of dollars worth of repairs needed when you are also the one trying to get the job for the repairs. And the added implied threat of a fire felt like a scare tactic to me. If he just thoroughly cleaned the brick fireplace, what could catch on fire? There isn't any creosote build-up, he just cleaned it for crying out loud!

Am I being unreasonable, or does this scenario seem a little fishy to you? Our previous house was 75 years old, no chimney cap ever, and no problems. I had it cleaned a few years ago and no one said it was about to fall down or spontaneously combust! This just feels a little extreme for a relatively young house, but again, I am not an expert. I have decided to try to get some kind of chimney inspector over here that does NOT work for a service or repair company and see what they say, though it chaps me to have to pay to have that done. I just don't feel right about today's assessment.

What do you think?

Comments (7)

  • 20 years ago
    last modified: 11 years ago

    $600 for water repellent for the top only and its water resistance is limited to more more than 3 years. Why not use a less pouris brick not needing water proofing. Get a hold of a mason for an oppinion about the condition. My chimney is 30 years and I have never had a cap

  • 20 years ago
    last modified: 11 years ago

    Get at least 2 more estimates.
    The kind of work that they want to do sounds more typical of a 30 year old chimney with no cap than a 16 year old one.

  • 20 years ago
    last modified: 11 years ago

    sounds like complete bull to me. have somone else give it a checkuup and don't tell them what the first person said, preferably NOT someone in the same field, ie. a contact a reputable mason rather than a sweep. few people that burn much wood (or coal) use chimney caps especially ones with the wire mesh, all they do is catch creosote, and in very cold cliamates, the moisture in combustion gass will condense on them and will block draft and stop flow completely.

  • 20 years ago
    last modified: 11 years ago

    Advice you've already received about getting additional inspection/estimate is definitely the way to go. There are, however, a number of questionable parts to the sweep's pitch:
    As you noted, there should be no chimney fire danger in a
    just cleaned chimney.
    "Damage to the internal structure of the chimney"? Highly unlikely in a tile lined chimney. Damage to the mortar joints maybe, but also unlikely.
    The crown wash needs to be completely redone, but it will take a jackhammer to remove what's there? Hmmnnn...
    Even if a good deal of water entered the chimney it would have drained to the level of the cleanout door. I see no way it would have destroyed the "structural integrity" of the firebox unless there is no lower level cleanout door and the mxture of water and ash simply seeped into the brick.
    Damage to the damper assembly is possible, but usually repairable.
    A gallon of silicon masonry waterproofing costs about 25 to 30 dollars. This leaves 500 plus for applying it.
    I don't blame you for not wanting to pay for another inspection. Try checking with your local building inspector or fire department to see if they will do it for free.
    Should the sweep's evaluation turn out to be total or partial nonsense, don't just let it drop. Contact the local Better Business Bureau at least.

  • 20 years ago
    last modified: 11 years ago

    Just wanted to say that this kind of attempt to rip-off does happen. I had someone come to inspect my chimney and sweep it and they came up with about $3,000.00 worth of work needed. So I didn't use the fireplace at all that season, and I had another sweep come out during the following summer. After sweeping he said "looks good up there, you must not use it often." hmmm So, I had someone come out to give me an estimate of replacing everything, even in the firebox. After inspecting for about 10 minutes the guy asked me why do you want a new fireplace -- just for looks? Because it's nothing wrong with this one. I figured this guy had the most incentive to sell me a bill of goods and he told me nothing needed to be done!

  • 20 years ago
    last modified: 11 years ago

    Did they happen to put their findings in writing or was it what they told you verbally?

    I 'd get a 2nd opinion & the person's license number, I then would chek with the www.bbb.org, State Department of Consumer Affais & possibly the Department of Professional licenses and permits. If you see any complaints or unresolved cases , you'd might be a little wary.
    I would most definately get a 2nd opinion. People get flim-flamed every day. Most caps cost no more than $100

  • 20 years ago
    last modified: 11 years ago

    Tell him to give you a written quote of his findings and his costs, on his letter head. Be sure to tell him you would need to get at least two other quotes before committing that sum. I have a feeling lots of lies will peel away.