Photo of Rock

Wow, that is really bad. You are quite right in demanding that it be fixed. Hopefully he'll understand your concerns and not expect payment until it's resolved.

No, stand strong on this. They might make you feel like you are over-reacting, but don't fold. You saved a long, long time for this, right? You deserve to have it right.

Yes, the mason totally made me feel like I was over reacting!"stone flakes, it's a natural material, blah, blah, blah . . ."

Since all the rock is delivered on palates, he doesn't want to throw away the imperfect stones and run short. Which kind of makes me think that the building supply company should be doing a better job on their quality control. So now I am going to the pool builder to get them to make it right. We will see.

The are going to tell you its a "natural" product. You don't have a shot in the dark to get them to replace this. Rock crumbles, breaks and turns back into sand. Its the nature of stone. You can't tell from one pallet to the next or one box to the next whats inside. I am laying slate and each box is a complete surprise and doesn't look anything like the box before. They are not even all the same size making laying them very difficult.

You can ask...but don't kick yourself too hard if they tell you no way....it is what it is. Good Luck.

I would stand my ground until you are satisfied.

I am standing my ground right now. Not all the rock is bad - just some of the pieces, so it's obvious that it's not the "nature" of this stone. We picked it because it was not supposed to flake - per the contractor.

So, although I am not expecting perfection, they will have to at least remove the soft pieces. So, thank you for you guys supporting me and not letting me cave in on this one! I just question myself since I have not built a pool. I do know bad rock when I see it though :-)