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mmpusa

Home Depot Windows

18 years ago

I dont care if there are some peolpe who had some problems with Home Depot. They are outstanding. Simonton Window are great and Install was much better than expected. I did have one small problem but it was fixed no questions asked. Great Great Great. As for Installers not being employed by Home Depot so what they are trained and certified by HD and Manufacturers alsoinsured. Face it if we spending 50,000 in store why wuldnt they do everything possible to insure our happiness. Anyway I couldnt be happier Bar None.

Comments (5)

  • 18 years ago

    mmpusa,

    Your absolutely correct on your post. Unfortunately these forums only have the consumer who had a bad experience with one of the big box stores. People who've had a great experience don't usually post on their happiness. When you really think about the jobs that Lowes & Home Depot sell in a year and compare them to the unhappy consumers, it's amazing. Home Depot has gone through some tough times with installers. From what I've heard through the grapevine it sounds like they are going to hire all their installers in-house as employees and steer away from sub contractors.

    Glad to hear you had a good experience though.

  • 18 years ago

    All that and for only 20% more. Plus you can conveniently put it on your HD charge card at just 21% APR.

    Oh and those installers? Many of them at one time had their own local business they built up for years on trust and reputation. They knew vastly more than the clerks at the Big Box. Their kids went to school with your kids. They are now making half of what they used to and the Big Box is charging you, the customer 20% more than your neighbor would have before the Big Box ran them out of business.

    Glad to hear you are happy with your windows.

  • 18 years ago

    I agree Simonton is a good window. I just think if its the same window and installation why pay double. Home Depot and the salesman are the real winners.

  • 18 years ago

    sky,

    you have a clear vision of what is going on.

    Michael

  • 18 years ago

    Come on Skydawggy, you know as well as I do that good business people don't go under and start working for the big box stores. If their local business went under it's probably caused by poor business decisions. I'll blow the doors off the big box stores any day of the week bidding jobs. There's no comparison between them and us. They have a boat load more money than we do, but they give a lot of it away for their errors made in the field. I don't even put the DIY stores in the same category as I am. I sell a better window and have installers who don't compare to the others. In most cases the people selling at the DIY stores are those who can't find anything local or got tossed out of the market. They're also people who have no clue about the industry and get tossed in the millwork department by management.

    I shouldn't be knocking them but I make a huge living off the DIY stores. I have to babysit them non stop and always CMA on everything. I see the mistakes they make over and over again. If their taking people from their businesses and putting them to work, it makes me wonder what they did before and is very scary!!!!