If you can see the question and the photo but no answer, it means there isn't one. That may mean that the designer just hasn't had time to answer it yet--sometimes they take weeks. Or it may be that the designer just doesn't answer questions at all. When you are on the page that says, "This photo has 4 questions" (or whatever), look to see whether there's one of those little green dialog bubbles (like a square with a line coming from the bottom). If you don't see that symbol, that means no one has answered it yet, so you don't have to waste your time clicking on it.

Looking for a wooden plate rack on left of page. Where can I find one?