@User . I hope that you do not have the same experience with your cabinets that we did. The chipping paint and dents started within the first year and the bubbling where you see the paint peeling off started in the second year. To answer the question about cleaning, we only spot clean stains with a little soap and water.

rocentner

Hi, I hope not!

Which Shiloh cabinets did you purchase? Wood species, style, paint color, etc.? Would love to see a photo of the overall kitchen? There does appear to be a flaw in the paint, but could also be caused by too much/too little humidity in the house. What area do you live in?

@mdln can I ask which cabinet door style that is? I just ordered Shiloh Hanover inset in Polar, and wondering if these are Hanover or another door style? So Pretty! Also, can I ask when you received them and how long the lead time was? I'm being told 15-17 weeks.... curious if they are really taking that long?

@Lisa Smith, my doors are Aspen beaded inset. They were ordered in 2014. Sorry, I don't recall how long it took to get them, but they were delivered as promised, no delays or damage. Am still very happy with the cabinets; no problems at all.

LOL, just looked at the Hanover door, it's great. Wonder if I picked Aspen because of wonderful memories skiing in Aspen.😊

Good luck, know this is a challenging time for most!

We were told 3 months from deposit to finished product from our cabinet manufacturer in mid-2020, and it took 7 months. Prepare for the worst. It won't be sooner than the estimate, that's for sure, in this materials shortage environment we are passing through at this time. I would think cracking along joints might be a more early expected result of home humidity swings than what the previoua poster is experiencing: chipping, denting, and bubbling. That sounds more like finish failure from the factory. It should be under warranty that early on.

Ordering Shiloh for my master bath. Told they have 6 month leadtime. I have Aspect currently in my laundry room installed 10/2019. I am very happy with them. Painted in agreeable grey. No problems with them.

Silverlined, if you read their warranty, it doesn’t really cover anything I’m sad to say.

Thanks for the warranty information, @Cabinets by Design. I've been told a warranty is a good measure of how long a company expects a product to last. Shiloh seems to have a lot of mixed reviews here at Houzz. Many people, generally customers from around 2005 up through 2015, have been almost exclusively happy with the cabinetry. Then there are a slew of more recent reviews with problems on several levels that the company is nonresponsive in fixing. I wonder if something has changed with the manufacturing or coating process? Not every customer even in more recent times has been displeased. Shiloh was on my short list of manufacturers for my recent renovation, but the negative reviews put me over the edge to cross them out as I decided not to take the risk.

My question is how can you know if the designer that you happen to get when you walk into a showroom/gallery is really good? Aparently it is assumed that we get the girl who first talked to us. This is the first time I have ever picked out cabinets! But it seems the designer in this remodel process is pretty important!

Also, how do Shiloh poplar cabinets hold up? Are they just the cheap option? I’m wondering about strength and durability. Any suggestions?

It is a mixed offering in terms of what you might get from a cabinet salesperson in terms of cabinetry layout suggestions. The standard advice for a large, expensive remodel is to hire an independent kitchen designer (KD) who will guide you through the entire process which can easily encompass so much more than just the cabinetry. In terms of the wood that Shiloh uses, I've seen a few reviews about doors cracking and boxes warped out of square, but many people have been happy customers, as well, so you must judge the amount of risk you want to take. If you have a larger budget, you will definitely want to get some additional quotes from other suppliers for comparison and consider veering away from companies that seem to have a plethora of warranty fulfillment complaints online. The coating on your cabinetry is much more likely to be the first point of failure with many brands than the wood itself.

Judy, Here are two POPLAR wood cabinets I have done in Shiloh. Both clients had high expectations and both of them love their new kitchens. The first picture was still under construction as is the finish River Rock. The second picture, the homeowner sent to me...and it is the finish called Sterling. Hope this helps.

Shiloh Cabinetry: Square Flat Panel Flush Inset: Arctic & River Rock · More Info

Shiloh Statesville Poplar with Sterling Stain · More Info

They are gorgeous! My Shiloh will be white on the back and Harbor on the island. I think these came out beautifully. Thank you for posting!

Do you have to pay extra to have the inside the same color of the outside. for example if you put glass kn some doors i want to see the color of the cabinets.

Yes, a finish on the interior of the cabinet box to accommodate a glass front is always extra with any brand and is part of what contributes to the cost of glass fronted cabinets. Glass insets add a look of depth and elegance to a kitchen, but it tends to be a trend that is not seen as much in the most recent designs, so make sure you really like it before committing. Glass doors also tend to suit larger kitchens better where you have plenty of storage and can sacrifice the glass front areas for display. Otherwise, the necessary storage of everyday items tends to look perpetually cluttered, something that a lot of people don't anticipate when basing their decisions just on what is seen in show kitchens. I have also spoken with one person who has glass fronts throughout her kitchen cabinetry who says that the glass requires daily cleaning to look its best.

Quick question, with the Shiloh cabinets, are the inset more expensive than the full overlay?

Yes but I have to ask if you're more concerned with form or function? I only sell frameless ( Eclipse) because it gives my client the best storage. Inset has the least and either the gaps are too big or the doors stick with a change in heat or humidity. Good luck with anything associated with Shiloh. I had soooooo many problems that I won't sell it anymore

Shiloh cabinets were the same price for either option. Mine were just delivered today.

Shiloh INSET is the same price as their PARTIAL OVERLAY. FULL OVERLAY is MORE $$$!

Well our semi custom builder uses full overlay in the kitchen as a standard. We upgraded to inset and paid an additional 25k or more. I feel like our builder totally wrapped us off.

$25K more? Maybe your full overlay quote was for frameless full overlay construction? It would be a bit less than inset. Part of the increase is probably due to issues and expectations with inset. Inset is not for everyone...and you need really skilled carpenters to install them. That could have been part of the increase. But $25k seems steep...you must have had a lot of cabinetry!

When I say Inset isn't for everyone....I mean: People who are very detail oriented, extremely particular and/or OCD shouldn't get inset unless they get a top of the line cabinet like Plain & Fancy. If it would bother you that the gaps around each opening aren't perfectly the same, then don't get inset. I once had a client that loved her new kitchen but she so over-focused on the gaps around the doors....she didn't realize that it would bother her so much.

The Shiloh brand inset or full overlay are the same price. My builder uses Aspect cabinetry full overlay as their standard cabinetry in the kitchen. My cabinets were installed recently and the corners where the frame meets there is paint cracking and the frame splitting apart a bit. This is on all my uppers, and stacked. A few on the perimeter bottoms. It’s not as noticeable on the dark island. I reached out to my Shiloh rep to ask if this is normal etc. not complaining just trying to figure out if this will be resolved before closing. We’re supposed to have a meeting soon.

@christinasterling I had my Shiloh cabinets installed last month and due to delays on countertop/backsplash and other thing my contractor is coming back this week and will be doing some touch up. For the first time due to construction and painting chaos in my house I finally did a thorough inspection this morning and a couple of my uppers have that same line. I have to say upon close inspection there’s quite a few dings and chips that I now see that he will have to touch up. 😕

Any update on recent lead times? 12-15 weeks?

I’m also curious whether anyone knows the current Shiloh lead times. We are getting ready to order bathroom vanities and linen towers for two bathrooms and Shiloh is one of our options

I think they're still around 12-15 weeks....from time of factory acknowledgment....not the order date. Acknowledgements come 1-3 days after order.

I'm a designer and husband is a GC

Have used many brands over the years including mom/pop custom Shiloh is a good quality cabinet for its mid range price point

if a door panel is broken or dinged, our rep is on it and has it replaced asap i like using them and our clients have always been pleased

In building a high end (custom) home recently, we were advised to use Shiloh Cabinetry for a 6-BR, 6-BA home with (3) kitchen areas. The SHILOH Cabinetry (Parent Company "W.W. Wood Products") were horrible, just horrible! Our order was in the magnitude of $60k of cabinetry an due to splits in the cabinet face frames, deceptive substitutions of mdf and/or particle board with wood grain contact paper end panels, incorrect sizing, low end soft close hardware, shipping damages, etc. we were forced to abandon 70% of the purchased cabinetry in favor of locally manufactured Amish cabinetry.

IMPORTANT: Any time a builder, interior designer, cabinet designer, architect suggests a customer will receive as good of or better product quality from a large cabinetry manufacturer, I'll just say we interviewed six (6) Amish cabinet makers and all were great and we selected the one who displayed requisite skill and could meet our urgent schedule demands and the result was TRUELY CUSTOM-CUSTOM product, ON-TIME, and at a better price point than SHILOH CABINETRY, and we received great durable finishes, superior cabinet box construction including cabinet grade clear finished cabinet floors for superior resistance to water damage, solid hard wood cabinet doors and cabinet end panels, high end soft close hinges and glides, etc.

Our SHILOH CABINETRY experience was a train-wreck experience right down to attempting damage control via re-manufacture of key part (i.e.: doors, cabinet box frames, etc. and their re-order process was slow with further damages detected upon arrival at project site. DON'T LET YOUR PROFESSIONAL TEAM SNOW YOU! LOCAL CABINET MAKERS (ESPECIALLY THE AMISH) WILL BE BEST SUITED TO DELIVERING YOU YOUR CUSTOM CABINETRY SOLUTIONS, PERIOD!

Thanks - we’re currently doing the project with Bertch cabinets (which turned out beautifully) but I’ll keep that advice in mind for future projects.

Would you mind sharing the Amish companies names? I got Shiloh cabinets for my kitchen and want a bathroom vanity in a custom color but don’t want Shiloh. Have been wondering where to find good quality custom. Not that the vanity needs to be custom, but the color I want.

Thank you Bridgesales01 for sharing.

• If you have the option of Showplace, skip Shiloh and go with Showplace. I used Showplace in my current kitchen, and just remodeled the kitchen I'm moving to using Shiloh. I didn't think I wouldn't notice a difference between Showplace and Shiloh. Couldn't be more wrong. Drawers, slides, trays, everything about Showplace is higher quality.

I am sorry. I just saw the question about the Amish cabinet maker. Are you in Ohio?

Shiloh/Eclipse cabinets are AWFUL! DO NOT ORDER THEM! We received many damaged pieces. The retailer agreed with us that they were damaged and needed to be replaced. The retailer brought Shiloh reps to the house and they were rude and didn't want to replace them. After much insistence they agreed to replace half of them. They arrived today after opening two boxes, more scratches and the with the combination of the cabinet being warped and incorrect size we now have a gapl! We will be opening the rest of the boxes soon and will try and to receive a price reduction! Good luck to us!

So sorry for your experience. As a dealer, Shiloh is hands down the worst cabinet company I have dealt with in my 25 year career.

I wish I had done more review research on Shiloh! The sales rep is offering to send out a repair guy to fix them. Not that crazy about it because how will he ever match the factory finish?

That's not acceptable. They should replace the items. Check your warranty

This is the second go around with these cabs! Eclipse sales rep is suggesting he have a repair company fix them. HA! I'm not falling for that .... because then the responsibility falls on the repair company. I'm requesting price reduction for a few pieces and replacements for others as we had done a few months ago when the original order was received. Waiting for response.

Stick to your guns.

Thank you!

Does anyone know if there are Amish Cabinet Builders near Charleston, SC?

designsaavy .... Amish made "Valley Kitchen Designs" in Ohio will ship to SC. https://valleykitchendesigns.com/. We are using them for our kitchen, pantry, dining room and bathroom after having an AWFUL experience with Shilo/Eclipse!

Doing a quick online search of cabinetry makers in Charleston doesn't bring up any that advertise as Amish cabinetry makers, though there may be a few which you might find by calling individually. You will probably find a broader selection of Amish cabinetry makers up in Pennsylvania if you are willing to travel that far. QCCI is a one of the larger USA cabinetry companies that has an excellent reputation and is based in Pennsylvania, and I would recommend you checking with them if you are interested in top quality, traditional style. Plain & Fancy is another company that is located in Pennsylvania and has long held a reputation for premium finishes. Some people say it looks like their cabinets were dipped in the coating they are so perfect. Note that QCCI makes everything in house last I knew while Plain & Fancy at least in the past has utilized a third party for box components which means the interiors may not be as high of quality as QCCI's, though the coating may appear superior.

Both QCCI and Plain & Fancy are going to be at the top of the price range, however. If you want to save money and look at local cabinetry makers, you have plenty of choices. My caution would be that cabinetry coatings that are not done in a factory where the cabinets are sprayed with two-part, post-catalyzed conversion varnish and heat cured may not provide the durable finish that you think you are paying for. Look for a company that offers a lifetime warranty on finish if you want a kitchen that will last for decades.

I do happen to know a young cabinet builder who was trained in the Amish tradition out East and does impeccable work, but he is now located in Claremore, Oklahoma. His name is Tim Matveyuk, and he has a Houzz profile here: https://www.houzz.com/pro/tim-matveyuk/precision-woodworking-and-tile-llc

Several of Tim's family members did tile work on my own home renovations and were outstanding. I discussed having him do my kitchen cabinets and really wish that I had gone with him because I ended up with some issues with the local manufacturer I selected that I do not feel I would have had with him, so it would have been worth it to me to go ahead and navigate the distance. I realize Oklahoma is a long way from Charleston, but you would probably save so much money working with him over a mass manufacturer that it might be worth your effort if you wanted the Amish look and quality.

I did my own two-part, post-catalyzed coating on the unfinished cabinetry I ordered, so that was not an issue for me, but you could negotiate with a smaller builder like Tim to take cabinets to a professional finisher or to have the builder use a coating like Envirolak that is one of the few one-part coatings that tests similar to two-part coating durability.

Thank you kindly for your replies. My daughter unfortunately believes she is in a time crunch and navigated a different direction. Thank you again.

Looking to remodel my kitchen. Eclipse was recommended for my price point. The website is generic with door styles and colors/ stains. I could not find information an construction and materials which concerns me many of the reviews, I will look at other brands.

Run from Shiloh!!!! We used their cabinets for a laundry room, powder room and bar area. The quality is not much better than the big box stores. They do not warranty their product. Half of our order had defects and it was very difficult for them to replace. Customer Service is awful! Keep shopping!

I'm so very sorry for you. I was bamboozled with many lies when Shilo lured me into becoming a dealer andI spent thousands putting displays into my showroom. Worst cabinet company I have ever dealt with. After dealing with many unhappy clients of my own I began complaining and asking for help from the company. They cancelled my dealership.

Ugh, i just fnished a kitchen reno with Eclipse. much better than what we had before but wasnt cheap, and doesnt look as polished as id hoped. doors dont overlay the cabinet as fully as they should. standard finished sides have seams where veneer is. shaker panels have rounded edge and a gap where dirt collects. some of the issue was def the rep who didnt really know the cabinet line well enough to plan right. but they reviewed the plan with Eclipse and things still werent caught. bit i do love the color! pewter green!.

kmazie,

That sounds like a designer/salesperson issue. Eclipse doesn't "review" designs, they follow orders and make the cabinets per what the salesperson orders. The rounded edge you mention...is that the inner rail of the door? Then you probably got a recessed panel door (Heritage or Square Flat Panel door possibly?) A non-rounded more shaker style still has that gap (where dirt can collect)...it's just the nature of cabinet door construction. The seams on finished ends? That shouldn't happen. Could this be a design issue? Did they install cabinets back to back? If that's the case, then a separate panel could have been ordered to cover the whole area. Eclipse is frameless, so not sure why you the doors don't overlay enough. That's odd. I can't imagine that's on the entire kitchen. Maybe around a farm sink or built in appliance cabinet? Again, sounds like a designer/salesperson issue. Do you have pictures? I'd love to see a Pewter Green kitchen. It's a great color!

As I have written on Houzz before, Eclipse are awful cabs and Shiloh doesn't back them up at at all!

I couldn't agree more with Christine. Pure crap