who do we go to-builder, contractor, architect. we are so confused on where to even ask. thanks for taking the time to tell me your resolution.

Your first step is to hire an Architect to assess your existing space and then come up with design options for creating additional second floor area to fill that void. Give some thought to what you'd like to see in that new floor space. The Architect will ensure that the additional floor area is permitted under local allowable floor areas (bylaw compliance may be an issue).

I think you should talk to an architect if you want to lower the ceiling and perhaps add another room on top. It is important that the new space works with the existing house and can be easily accessed to the exiting second floor and you have to see if can be done structurally.

thanks for the answers. is there anyone out there from hartford, ct area that knows a good architect?

You can go onto Houzz - Find a Pro - and find someone in your area

Another novel idea, might be to hang a low panel ceiling with lights in it to lower your ceiling... cant load pictures today, but it would serve to baffle noise and give you spotlights.

i saw some pictures on pinterest with a low panel ceiling that didn't look like a typical suspended ceiling you would see perhaps in a finished basement. do you know where to go and look at such a thing (ASVInteriors).

You could go to a design/build remodeling company or an architect. Design/build will be better at providing some upfront information on potential cost of various solutions.

how about a ceiling made of open lattice? it would def change the acoustics but still have a bit of visuals for up there.

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i'd bet doing anything even close to the ceiling would disrupt sound waves bouncing around.

thanks. i was just thinking of that and trying to figure out where i could go and see something that would be attractive. are acoustic ceilings just for like soundproofing, like a childs playroom etc?

you could probably hide some acoustic surfaces up there, too.

anyway, you need to decide if you want to take advantage of the space above (second floor access) or just tone down the noise with more than carpets and drapes.

i need to make the ceiling lower. with the exception of the 2 story foyer, the great room has a 20' angular ceiling. all other ceilings in the home are 9'. i have heard of people somehow lowering the ceiling and getting another room upstairs and finishing it off. i think the expense of finishing it off would not be financially possible,but maybe later. we have even thought of trying to close off the area behind the 2nd story bannister with something like french doors and keep them closed when we need to. do you think that would help soften this echo chamber?