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Experiences with Electrolux Icon kitchen suite?

13 years ago
We are remodeling and have room for an all-fridge/all-freezer pair (32" each) and I'm wondering if anyone can share their experience with the Electrolux Icon Professional set? We are ruling out Subzero and GE Monogram for budget reasons. Considering the Electrolux and the Fridgedaire (but I like the drawers in the freezer of Electrolux better than the baskets.)

And, if you have any of the other items in the kitchen suite, comments? We are also looking at the ovens (vs Kitchen Aid - love the double slide out rack option in Electrolux!) and the dishwasher (although we might sub a Bosch for that.)

THANKS! It's a big investment and I trust Houzz opinions and experiences more than just ratings on a website.

Alexa

Comments (29)

  • 13 years ago
    Hi there, which brand did you end up choosing for your kitchen?
  • 13 years ago
    We have had these exact Electrolux Icon fridge and freezer for 2 1/2 years now. I love them! No problems at all, really spacious and very well designed so no wasted space. Highly recommend.
  • 13 years ago
    I have electrolux range and dishwasher...dishwasher is brilliant, very quiet and does a good job. Only drawback is no rinse only cycle. Oven and induction top are terrific, and an oven drawer that you can cook in is very useful. I have the 36 countertop fridge...only problem is stainless steel is high maintenance. Otherwise I am thrilled with them all. 18 months now. hope this helps.
  • PRO
    13 years ago
    I have a client who opted for all electrolux appliances and was not thrilled with the dishwasher...I've had good luck with Bosch and Asko and they were around the same price point...If you order one with able to have an integrated wood panel you eliminate any issues with the handles not matching/being the same shape.
  • 13 years ago
    I have them and honestly adore them. The range with roll-out racks is amazing, and I will miss it sorely if we ever move. Dishwasher is quiet and cleans well, 6+ years in. We have the side-by-side fridge instead of full fridge/full freezer (which I wish I had the space for), and it has been reliable, as well.
  • 13 years ago
    Forgot to mention: we actually have the Frigidaire all fridge/all freezer in a 2nd home, and they are awesome. Haven't compared drawer space between the two, but Frigidaire is a fantastic value.
  • 13 years ago
    Oh, and here's the beverage center. It wasn't Icon but I can look up the model if you are interested. It's under the island across from the fridge and it all looks as if it goes together. :-)
  • 13 years ago
    It may be a silly thing, but I can't tell you how much I love those rolling oven racks. We're moving, and I will miss my range. Sigh.
  • PRO
    13 years ago
    We just installed these for a client about 6 months ago. They love the fridge and range, but hate the convection microwave.
  • 13 years ago
    I agree, mmb2002! I LOVE those rolling racks - especially bc they are standard on Electrolux ovens and KA only came with one (or you paid more to add that option.). Only thing I would say is that our ovens are above the warming drawer and I find that putting things on the top oven rolling rack (or pulling it out) is actually quite high - and I'm 5'11"! We use the lower more often because of that.

    If I had to do it again, I'd move the warming drawer to right under the counter somewhere - we'd probably use it more and the ovens could have come down a little.

    As for the microwave, we didn't opt for the Elux one. Got a Sharp microwave drawer and love it!
  • 13 years ago
    I purchased an Electrolux fridge and dishwasher. Both look fabulous but were bad decisions. Finally had to replace the dishwasher because it sensed a water leak and shut down. That's great that we didn't have water damage but after three tries at repair (one of which was a factory recall upgrade), it shut down again after a couple of weeks. The ice maker design on the fridge is such that the reset arm can't raise properly. Fortunately we have an ice maker to make up for it, but its still the principal. Would NEVER buy another Electrolux appliance.
  • 13 years ago
    That would be principle. Sorry.
  • 12 years ago
    I'm considering the same Electrolux fridge.....so I have to ask: Did you move forward with your purchase and if so, what do you think?
  • 12 years ago
    There isn't one brand that excels in every appliance. It pays to do lots of research.
  • 12 years ago
    Good God be careful with Bosch, we just sold a house where we put one in and at the end of the cycle it beeped 5x every 10 minutes for 2 hrs with no way to shut that 'feature' off. Just make sure you don't get one that does this - it was torture!!!
  • 11 years ago

    Can someone please help with the trim kit!? The directions state a minimum depth of 25 1/4" is needed and the cabinet side panels are only 24" deep (aren't they all?). My installer is concerned it won't all work out. I'm not sure *why* it wouldn't work. You have to put your refrigerator (and freezer) up on levelers too? Any help would be great. He's coming back to finish up and I'd like your input. I'll try calling Frigidaire and/or Electrolux tomorrow (Monday) too.

  • 11 years ago
    You know it's funny you say that because we had ordered a side panel and then it was too short. Fortunately, I had given the specs to a cabinet designer so it was her issue when it had to be reordered. I think you can use cabinet "filler" - the strips that go in the corners and beside cabinets that are on the side walls? I'll measure mine today.

    As for the leveling, you are raising it up, I believe bc of the bottom trim panel but also because most floors require a little leveling so that the appliance is complete straight. This especially applies given they are two pieces side by side. Our contractor who installed had no problem.
  • 11 years ago

    thanks for response. I just wonder *what* would be 'off' by having refrigerator panel only 24" deep? Would refrigerator be proud of trim kit too much? I don't have the trim kit yet so I can't picture the potential problem. I can go without the trim kit too which may be what we have to do.

  • 11 years ago
    As I recall, it protruded too far and you could see the side of the fridge on the left and wasn't super secure. I'm not home to measure, but I will and take photos for you. Regardless, I love them!
  • 9 years ago
    I know this is an old post but I read it when I was looking and it was very helpful. I've had the set installed for almost 5 months and our family absolutely loves it!
  • 9 years ago
    So glad this post has helped so many people! It's been 2 1/2 years now for us and we've had no issues. Still love them!
  • 9 years ago

    Did you get the Thermador range top or cooktop? How has it performed?

  • 9 years ago

    Avoid the Electrolux ICON suite. Just take a look at the reviews. Zero customer service or support and design flaw in the double oven. Electrolux acknowledges the flaw but will not service it at all. Electrolux double ovens have a design flaw where you cannot clean the oven door. It is permanently stained from the first time you wipe it down. Their response? Disassemble the door, clean it and reinstall it. A totally impractical solution. Customer service response? Out of warranty coverage. Avoid buying Electrolux appliances and save yourself the aggravation!

  • 9 years ago

    I am sorry you've had that experience. We've had no problems whatsoever with our ICON professional fridge, freezer, ovens and warming drawer over more than 4 years. (I'm the original poster of this thread.) We bought from a local family-owned appliance store which I recommend because they handle any warranty claims (the only time we needed to was when we yanked on a drawer and broke a clip ourselves.) I'd suggest everyone does their research - many website have varying reviews (also look at how many reviews are there and there are often different reviews for the set vs one individual fridge or freezer), and I would recommend talking to a local appliance store vs ordering online or from a big box store. Good luck all!

  • PRO
    9 years ago

    As a designer - I'm specifying the all refrigerator/ all freezer Elecrolux units for my own home for multiple reasons - value/ bang for your buck/ built-in look/ space. This combination is more than half the cost of other brands like Subzero, Bosch, etc...but by the time I'm ready to replace these - who knows what kind of mind blowing appliances will be available. I am disappointed that they are not Energy Star rated - that would certainly be a big selling point if they were & I'm wondering if it's because of the fact that you are opening the whole door every time - letting a lot of the cool air to escape. That all said - just be mindful of their odd dimensions relative to other models if you want the option to replace them down the road with something different/ different brand. You may want to oversize the space they are sliding into if you have the room to allow for 36"Width instead of 32" to allow for that possibility if you can spare the extra inches. There are trim kits available as well to adjust for the height differences. Frankly - for myself - I'm not too concerned & having the extra space now is more important to me.

    I can't speak from having actually used these appliances yet - but from my research - this is what we plan on going with.

    Most average refrigerators/ appliances are designed to last about 12 years (it's like they have a timer in them set to break down on the 12 year calendar date anniversary of plugging it in). For as much as I love the higher end appliances - the ticket price isn't going to fall into our budget, and getting a smaller all-in-one combo model doesn't give us the space we're looking for for our family and love of cooking.


  • 8 years ago

    I have the Electrolux Icon series: fridge, dishwasher, double oven, 5 burner counter insert stove. Customer service is horrendous. The oven door glass literally exploded the first time I tried to self clean. The top oven floor is cracked and you can see the coils beneath. Beautiful aesthetics, just didn't think I'd be searching for replacement appliances so soon.

  • 7 years ago

    We purchased the entire Icon suite except the dishwasher. Separate Fridge/Freeze with trim kit, 36" 6 burner gas range, single electric wall oven and microwave. So far everything has been excellent. We went with an Asko Dishwasher due to its neutral design and functionality. Honestly the decision on our choice came down to functionality and fit. We needed separate Fridge/freeze for food space, 36" range and a microwave with a pull down door. As I remember there were only 5 brands that had a pull down door on the Microwave. We eliminated KA due to its oven issues. That left Wolf, Bosch, Frigidaire (Elux) and GE. We had GE in the prior house and was tired of replacing control boards every year in the Fridge. Frigidaire didn't have a 36" 6 burner stove neither did Bosch so it was down to Wolf and Electrolux. Wolf would have been a 15-20k premium so we chose the Electrolux. Honestly kitchen design isn't easy if you are trying to achieve aesthetics and functionality. We crunched numbers, analyzed features and reliability for months trying to get a sweet spot. Going to showrooms talking to sales people became frustrating each touting their lines while trashing others. We ended up purchasing online. No regrets.

  • 2 years ago

    we have owned the electrolux icon freezer- fridge side by side built in with frame kit and installed it when we built our house 14 years ago. The fridge door handle is falling off and is unlevel and the fridge is not staying closed we have tried to fix it and had our own repairman out too. This has been happening for the last year but now the temp is starting to go crazy and looks like its time for a replacement. looking at the previous post our ice maker did go out quickly but we nevser fixed it we got a seperate ice machine. Tryng to decide what to replace the set with ? Same replacement or theres a Forno brand thats soooo much less? But looks like we got our money out of it if the average is 10-14 years on a fridge. We have a big family so love the huge set!