I would suggest patience.

"Note that tubers shipped prior to April 1st are at the purchaser's risk as our established shipping dates are April 1st through April 28th/29th."

Sometimes an order is held back if the vendor is waiting for a tuber in the order to eye up, with the idea that they don't want to send you a dud then have to pay shipping to send another one to you.

Hopefully either you receive your order or they respond this week to you. My bet is that they are really busy with sending out orders and stocking their retail greenhouse with all manner of plants.

I am very happy to say that today I received notice that my package is in the mail.

I ordered in February and had forgotten when I asked for delivery. I was recently gone for a week and had a neighbor getting my mail. She had two orders from other vendors but nothing from Alpens. I have e-mailed them twice in the past week without getting a response. I went to the bank yesterday and found that my check has still not been cashed. I have received great service from them in the past but I'm not sure what to think now, unless the order I sent was lost in the mail. You would think they would at least respond to my e-mails. unc