I can confirm my access with Edge (that comes with Windows 10), Firefox and Chrome. Maybe AOL is the problem.

Pam, thank you for checking those systems. You may be right that the problem lies with AOL.

Does your new system have a touchscreen? Probably not a factor on houzz/GW, but have run into problems with some websites that can't seem to handle the reality of a touchscreen on non-mobile (laptop/desktop) systems introduced with Win 8.

I've used AOL since the beginning of time (or so it seems). But for the last couple of years, I only use it for email and a couple of other sites. After reading your earlier post, I went to AOL, and loaded Gardnweb. No problems at all. My computer is about 3 years old, I got the Windows 10 upgrade a couple of weeks ago. A couple of days after that, AOL sent me a notice that I would have to upgrade AOL because of Windows 10, That the older version I had (AOL 8.1) would not run properly on 10. So I got the upgrade. So I have no idea whether Gardenweb would have run on the 8.1 version or not, but everything works fine on the new version. I use Internet Explorer for all my 'surfing' and all the forums I read.

Rusty

Thank you Pam, Bostedo, and Rusty for your suggestions. I really appreciate your efforts to help.

For the record the my AOL is version 9.8

The computer is NUC made by Intel. Not a touch screen. It has 16 gigs. And everything is brand new.

GW will not work with AOL, or Firefox, or IE, or Chrome. We've tried them all.

However, all other websites work, Facebook, Amazon, blogs, weather, news, whatever, they all work perfectly.

What happens on with Houzz on AOL, Firefox, IE and Chrome is the scroll bar keeps flashing and will scroll back up immediately if I try to scroll down. There is a message at top left and bottom left saying it is trying to connect with the little circle going around; UNLESS Java script is disabled. With Java disabled I can read posts on Firefox, IE, and Chrome, but I
cannot reply. I can even do an original post as I did above, but cannot
then reply to my own post.

I am posting this from my Houzz page by clicking 'activities' and replying to your posts. It is fully functional from here with the ability to post pictures, links, etc. We noticed there are no ads on this page. Not sure if that is making the difference.

I made this detailed so it can be sent to the Houzz Support team in hopes they might have an idea to try.

In the meantime my son video taped the screen to share with his computer 'nerd' buddies to see if they come up with anything.

So for now I'll just wait and see. Maybe something will change out there in computer land and I can join you all once again on Garden Web.

Okay, I am on AOL now. This is version 9.8. So I really don't think it is anything between AOL and Houzz, or Gardenweb. I have not tried to post a picture from here, nor start a post, to see how those functions work.

I surely hope you get some answers and get things working properly soon! Computers can be so frustrating!

Rusty

Rusty

I dread the day when I'll have to leave XP behind. All the windows os software that came along since XP I just can't tolerate.

I don't like leaving the familiar either, but sometimes I'm forced to do it and it proves to be better. I'm waiting for that to happen with this new change ... lol.

Right now in addition to my troubles at not being able to use GW except to reply to a post that I've either started or have previously replied to all the colors look 'off' to me. I keep fiddling with the color settings, but can't get it right -- i.e. like what colors looked like on my old computer.

Oh well, onward and upward ...

It has to do with java. Several browsers and websites are dropping java support so that probably has something to do with it. Or maybe java doesn't work well with Windows 10. I don't have Windows 10 so I can't help with that.

Carla

Thank you. Another person very knowledgeable about computers also suggested earlier today that the problem may be with Java. I'll pass this along to my son.

Appreciate the advice.

I don't know how Java works, but could it be that the Houzz professional version of Java doesn't agree with my personal PC version of Java? The other person suggested that different programmers work on different aspects of a program. Probably no one knows, but it's where my mind went just now.

Ah well, it's a lesson in enjoying what is at this moment.

Javascript is not the same as java. Javascript only runs in a browser session and is viewed as a security risk by Windows if it's not blocked or restricted.

There's the rub, your IE may be blocking your access to the full features of Houzz because it interprets the javascript as malicious. The Windows 'way' is for all other browsers to look to IE for security settings. I'm not sure if that has changed in Windows 10. Let me poke around and report back.

Java is a 'package' that runs an application.

Here are my IE 11 security settings that may be overcontrolling things, worth a try anyway.

To access these screens, click Tools, then Internet Options

If you don't see the Tools menu, right click near the top of the screen and click 'Menu'

Choose the Security tab, then highlight Internet Zone

Ensure that protected mode is not selected (see my red arrow)

The scripting settings are on the right. I have full functionality with these settings. Click Custom Settings to access these.

Keep in mind too if your security suite includes any sort of Malware Prevention, it can also be blocking javascript.

Good luck!!!!

I was sure hoping that these steps were helpful Roselee.

Pam, thank you. I've passed all this along to my son and he is taking it all under consideration, but no cure yet. It's certainly a lesson in patience and I'm surprised at how well I'm taking it ... :-)

Well, it must be the witching hour, but I was reading the posts with JS disabled, enabled it mid post and can post with it on. Hmmm ... computer workings are strange things.

Whoo hoo -- It's working!!! All clear on all channels and we didn't do or change a thing on this end since yesterday when it wasn't working. Son predicted this might happen as sites and programs across the net are upgraded.

Bob says it's because I was patient about it. Someone wisely said, "Infinite patience produces immediate results". Well, guess my patience wasn't exactly infinite because it took a week. Oh well ... :-)

Anyway, thanks for 'holding my hand', so to speak, by offering possible causes and solutions while I practiced patience. And I do appreciate my son who spent hours and hours last week fiddling with every setting he could think of. He was about ready to change out the whole thing.

Happy computing!

So glad all is working well for you!

Rusty