Seriously, you needed to resurrect a year-old thread to ask for a phone number? This is a design discussion forum, so we're just civilians that have nothing to do with Houzz. If you have a sale problem, you need to contact the vendor; if you have a website problem, then there is probably technical help out there, but I don't have any numbers or email addresses handy.

I would like a phone number so that I could have an owner's manual for my Half Time 24" Convection Microwave Oven.

Sorry to hear it. It happened with me with others sellers. You snooze, you lose. Try to google the name of rug, I am sure you can get it even for less.

mwing43, just scroll to the bottom of this page where you'll see "Contact Us" under "Get Help." Pretty easy.

How do I reach human on the phone regarding an order I placed April 4th?! Or at least an email address for someone in customer service?

Try calling 1-800-368-4268.

Or, maybe this...

https://help.houzz.com/s/contactsupport?language=en_US

Or this...scroll all the way down to see "Customers" or "Get in Touch."

https://help.houzz.com/s/?language=en_US

Extremely poor customer service. They sent the wrong item. I had to take a lot of pictures before I could return it. It has been over six weeks. Covid 19 is no excuse. They were open enough to take my money but not enough to return my money.

e-mails not returned

to whom this may concern I Woodrow wilson want to cancel my service with houzz and you can call me at 312-934-6717

to whom this may concern called me I need to cancel my service today or can Houzz service cancel my service today

@WW Remolding & Construction LLC This is a public forum, houzz staff do not monitor it. You can find the appropriate person here: https://help.houzz.com/s/?language=en_US

On May 23rd I ordered a lamp from Houzz Memorial Day Sale website and I think the order went OK but I haven't received it yet. On May 24th I responded to Houzz's Message Bot that I would like to place an order for a 2nd matching lamp and to charge to the same credit card. My brother passed during this time and I just realized that I hadn't gotten a receipt. I called this morning on Memorial Day to follow up to be sure that all was in order. Apparently no one received my order for the 2nd lamp and even though I bought it during the Memorial Day Sale this lamp is no longer on sale and if I wanted to purchase it I would to pay full price minus 11% which is still significantly more than the sale price. The fact that their message system did not pick up my request shouldn't be my problem. I have all the text times and dates and if it was on a Memorial Day Sale why would it still not be honored on Memorial Day. This is pitifully poor customer service and I certainly do not plan on doing business with them again. There are too many other upstanding companies that do the right thing when their systems are in error.

WORST CUSTOMER SERVICE EVER AND ADVISE TO NEVER PURCHASE PRODUCTS FROM HOUZZ. Extreemly poor customer service. I ordered from them last month. Due to covid and known delayes, my contractor took the very heavy item out of the box yesterday two weeks outside of their return policy. They would not allow me to speak with a manager as told. Instead I was emailed it is so unfortunate they could not help me or basically listen or care about my situation of having a damaged, expensive unusable product. STRONGLEY ADVISE TO STAY AWAY FROM ORDERING PRODUCTS FROM HOUZZ!

I have the same issue. It literally changed price within five minutes of me adding it to my cart.

Houzz is the worst at all.

I would like to cancel my membership with Houzz . No communication, bad customer services and really bad representatives.

Perhaps you can send this to the correct department. I have read Houzz since its inception and used it when building my home and I hank you for that. But in the last many months - for the past year, perhaps - it appears that Houzz has run out of anything new to say or cover. It is the same old, same old in your Houzz Magazine. It is time for a new approach. For example, why not cover the new “smart” furniture that has hidden spaces, convertible uses, etc. It is fascinating. Be more creative as Houzz Magazine is becoming a giant yawn.

Bathroom nightmare

This company took my down payment which-was big. They ripped the bathroom out October 11 th it is now October 16th and we are still without a bathroom. We have had to stay 4 nights in a motel. we are senior citizens and rhey are taking advantage of us. This is unacceptable. Where is my bathroom.

@ Lisa Harper What company?

Absol the worst!!!! Houzz and Lighting World Decorators are almost a scam. They sent me the wrong chandelier. It cost me a month of unanswered emails and $52 to return it. Now they say it is damaged and they can’t refund my purchase. It was NOT damaged. They just dont want to refund my money. This is unbelievable customer service. I’m astounded by their lies

This amazing company did a full remodeling project for my home. I can't thank them enough for making my visions come to reality. They've exceeded my expectations and everything was within budget. Please don't hesitate to call and get an estimate. They'll have someone come out for a Quote asap..

Is there someone I can speak to about missing hardware parts for a bed frame I purchased from you?

Houzz scammed me out of money. never use them.

I’m looking at a product and the same thing…price keeps jumping up!

Thier customer service is very poor. One of the agents called Asim was very rude!!! I do not recommend purchasing from them.

Poor customer service. Asim, one of customer service agent was very rude.