Hardwood installed is different than requested

Mas noc

11 years ago

last modified: 11 years ago

we selected cridersValley stonehenge 5" for our floors. Engineered hardwood

builder installed same but we found width is less than 5" and we found order form it said width =4.94"

we noticed other homes with 5" request are wider planks than ours

how should we address this. we just wrote to builder and waiting for response

Featured Answer

PRO

Cancork Floor Inc.

11 years ago

The 0.06" = 1/16 of an inch (roughly 1.5mm). Sometimes a meteric measurement (like 125mm is called 5") is turned into the US "inches" system with the nearest "rounded" number....like 5". A real 5" plank SHOULD be 127mm...you can see where the little wiggle room is coming in.

My products have this issue. I have many "true" 12" x 36" planks. Their faces measure out exactly to the 1/32 of an inch...and I have other "metric" 1ft x 3ft planks that are in fact 300mm x 900mm which are NOT, strictly speaking, 12" x 36".

It is hard to describe a plank like your as 4 15/16"...most producers will call it a 5" plank. Technically someone should call it a 4 15/16"...but no one does. Say that 5 times in one conversation and you will see why no one makes the statement 4 15/16". They say 5" to get the point across.

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Comments (10)

Mandy Feagan
11 years ago
The company may call the wood 5", but it may not be exactly 5 inches. Just like 2 x 4 wood is not really 2 x 4. After drying, it's more like 1.5 x 3.5. I don't think it's the builder who made a mistake nor the flooring manufacturer.
Mas noc thanked Mandy Feagan
Nancy Walton
11 years ago
The stated width usually includes the tongue.
Mas noc thanked Nancy Walton
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mrskain1
11 years ago
Are you sure the other floors are wider? I don't know how you could pick up the 0.06" difference on someone else's floor.
Mas noc thanked mrskain1
RubyRoses
11 years ago
your floors would be a 5". perhaps you saw some 6" floors?
Mas noc thanked RubyRoses
Mas noc
Original Author
11 years ago
@mrskain1. Good point. It was just my gut feeling I felt our friends plank and model homes plank was wider than ours. Then we checked the label on our hardwood casing. We saw it was 4.94. We did not really measure our plank physically
PRO
Patricia Colwell Consulting
11 years ago
Those are 5” planks.
PRO
Oak & Broad
11 years ago
Our plank widths describe the plank face itself. I know different companies may do things differently.
mrskain1
11 years ago
I'm sure your floor is lovely and you should just enjoy it!
PRO
Patricia Colwell Consulting
11 years ago
Really .06” is not even an issue IMO.
Mas noc thanked Patricia Colwell Consulting