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Allison

10 years ago
Could u detail return policy on this item. We would be ordering 4 chairs and want to know about if there are restocking fees. Is so, how much per chair? I'm assuming we would also have to pay for shipping back? Thanks!
Baxton Studio Buell Walnut and Black Modern Bar Stool · More Info

Comments (3)

  • PRO
    10 years ago

    We do not stock this line in our warehouse, meaning that we need to go by the manufacturer's return policy for these chairs.

    According to their website, all buyer’s remorse returns are subject to up to a 30% restocking fee. Return shipment is the responsibility of the customer. All merchandise must be in its original packaging, unused, and resalable.

  • 10 years ago

    Hi there! Thanks for shopping on Houzz! Below is the return policy for this item. For future reference, you can find the return policy on any of our items listed under the "Product Specifications" on the right hand side of the product listing. I hope this helps!

    If, for any reason, you’re not satisfied with your purchase, we’ve outlined the following guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and original packaging within 30 days of receipt.
    • Please request a return by clicking on the “Return Item” button for your order on https://www.houzz.com/browseOrders
    • If your item was received damaged or there was some error on our part, you will not be responsible for return shipping costs.
    • We highly recommend that you insure all return shipments and use a trackable shipping method as refunds will not be issued in full for items damaged or lost during the return process.
  • PRO
    10 years ago

    All buyer’s remorse returns are subject to up to a 30% restocking fee. Return shipment is the responsibility of the customer. All merchandise must be in its original packaging, unused, and resalable.