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kacstern

What is your return policy?

10 years ago
We love the look of the Aurora Coffee Table, but are a little nervous ordering online without seeing it. I anticipate it will be perfect, but in the event it doesn't work, what is your return policy?
Thank you Ann
Aurora White Stone Coffee Table, HGTB168 · More Info

Comment (1)

  • 10 years ago

    Hi there! Thanks for shopping on Houzz! Below is the return policy for this item. For future reference, you can find the return policy on any of our items listed under the Product Specifications on the right hand side of the product listing. I hope this helps!

    If, for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and original packaging within 30 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders
    • If your item was received damaged or there was some error on our part, you will not be responsible for return shipping costs.
    • We highly recommend that you insure all return shipments and use a trackable shipping method as refunds will not be issued in full for items damaged or lost during the return process.
    • Items are not returnable if shipped internationally.

    Please note: this return policy does not apply to products that are marked as non-returnable.