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kpalay

Couch from Restoration Hardware

10 years ago

Hello - I am looking to purchase the maxwell couch from Restoration Hardware in the linen cross weave. I've read some bad reviews and also some good ones - but most of them are old. I'd love to hear some recent thoughts from people.


Thanks!
Katie

Comments (26)

  • PRO
    10 years ago

    What will this sofa cost you? Much of RH upholstery is overpriced and not very good quality. You are paying for the marketing and merchandising of their very attractive catalogs.

    Rather than spend thousands on this sofa, contact a designer who can get you a sofa in a better quality for the same price.

  • 10 years ago
    I receive a blog from Lauren Bern, she has a whole column on what she hates RH. It's highly overpriced junk made overseas.
  • 10 years ago
    Jan, you're preaching to the choir here!
  • 8 years ago
    Trying to revive this. I am also interested in the RH Maxwell. The CR Laine pieces linked above are not the same. I have spent a ton of time researching the "quality" furniture makers. The problem is that the quality ones offer designs that are dated and stuffy.

    If anyone can point me to a reputable maker who offers a nearly identical copy of the Maxwell (back doesn't extend past the cushions, arms are roughly equal in dimensions to the front panel on the base, very clean lines), i would be very appreciative. If you're a designer, I will work with you to order it.
  • 8 years ago

    If you have a highly recommended upholsterer in your area you can get the dimensions of the sofa and take to them and they can probably built it for you and it will definitely last 20 years!

    If you like the RH look then cross shop and see if you can find a similar look for less than 1000 and save some money and replace in about 8 years.

  • PRO
    8 years ago

    Check out our website @www.sacramentocafurniturestore.com. Some of our vendors have similar styles for a much better quality!


  • 8 years ago
    Hi Susan! Thanks for your response. What do you mean by cross shop? I have found 6-7 online retailers who make exact copies of the Maxwell. While I have not priced out the leathers, it's likely I wound be able to save 500-1000 off the RH price for the same thing. The problem with these retailers are that I cannot see the sofas or sit in them before purchasing and none offer particularly excellent construction methods/materials. I am looking for a sofa that will hold up for 10-15 years. I have a small space so I am limited in what I can purchase.
  • PRO
    8 years ago
    last modified: 8 years ago

    It's one thing to love a look. It's another to throw money in a drain. Everyone has a budget, but just understand what it will get you . No decent leather sofa can be had for less than 6k. It's just impossible. That Maxwell will "perform" for at most, ONE year.

    So..... here is the RH Maxwell.Look closely at the truly lousy tailoring, especially across the front. Look at the lousy wrinkling. which is just as bad on their three seat version. at the cushion level

    Maxwell Leather Sofa

    $3095
    - $7795
    Regular

    $2180
    - $5846
    Member


    A truly decent sofa below, Hickory Chair , eight way hand tied support and spring down cushioning. Depending leather selection of course probably 6k to 10k . Customize-able to a two cushion seat/ back, through any designer or design center, or furniture store who carries Hickory chair. Ninety five inches long, 40 + deep. See the difference in quality tailoring. Yes..... the cushion is a t, there are more sofas where you can customize that as well, along with length to the inch, depth, arm, leg style, welt, no welt and yes, number of cushions.

    So........ due to the magic of marketing, you could say you've been sold a bill of RH goods. The Hickory chair will look like this for the better part of a decade or more.....depending your care and lifestyle.

    http://www.hickorychair.com/Furniture/Living-Room-Den-and-Foyer-Furniture/David-Phoenix/i510686-Mark-Sofa.aspx

    The RH.......will look like it does above, promptly get worse, will swiftly pancake and sag into discomfort, and at the end of ONE year, you will be searching not only new sofas. but a landfill to dump the RH in.

    Nobody who knew one thing about upholstery quality .......would buy the first sofa, if only because of the rip off it most definitely.... is.

    Good sofasl be they fabric or leather, are just not mass/online purchases. They just aren't. They are made one by one by one. They are not yanked from a shelf.

  • 8 years ago
    I will follow up on that sofa, there is a store near me that sells Hickory Chair. I need something that is no longer than 72 inches and can't be deeper than 40 inches. Depending on how much it costs to have the design altered to better match the proportions of the Maxwell it could be doable.

    I appreciate the quick feedback. I also tried contacting local designers but no one has time to do a single sofa, they all work in minimums of whole rooms. I'm all set with custom furniture that I designed in partnership with a local artisan.
  • PRO
    8 years ago
    last modified: 8 years ago

    @rjknsf

    Find a very knowing salesperson in that store, AND the Hickory Chair catalogue. There is an entire section devoted to "build your own"

    For that look, you'd have to use the "Silhouettes" custom formatting feature in their catalogue to get your dimensions. You can even select seat height, which is a choice between 19 inches and 17 inches. Do the lower. You may want to change the arm from wide track arm to narrower......or you are eating up your own seating space : )

    http://s7d5.scene7.com/s7/brochure/dhtml_brochure.jsp?company=hickorychair&sku=Silhouettes_FINAL_Catalog_6_25_09

    Good luck!!

  • PRO
    8 years ago

    I bought a RH sofa because of the longer frame length, 120" no one else made a frame length that long. I let the sales person talk me into the luxe depth and down fill over poly. I hate those sofas. Too deep to sit comfortably, the feathers poke out everywhere. I can remove the covers to launder but it looks like I plucked a chicken in the middle of the living room. The sofa cushions "mash" at the seams so it constantly looks disheveled. I'm not a fan. In your case, since you are looking for smaller scale take one of the above recommendations. There are many manufacturers making small space furniture.

  • 8 years ago
    "Plucked a chicken in the middle of the living room"

    I almost spit out my coffee!
  • 8 years ago
    Thanks for your comments, Shawn. I'm sorry you've had such a poor experience with your couch. Could you share an image of your couch?
  • 8 years ago
    I bought an RH sectional, and I am not dissatisfied with the quality (so far), but they charged me a 50% down payment upon ordering, and than charged my card another 100% upon delivery.

    It took a very long time to get it straighten out. I had to get my bank involved. Months.

    I would not order from them.
  • PRO
    8 years ago


    This is a photo from when they were new.

  • 8 years ago
    Thank you! That is an awesome house!
  • PRO
    8 years ago

    we are a family business making affordable, fantastic quality custom sofas and sectionals in los angeles, for over 50 years now, and we ship nationwide.

    please CLICK HERE TO REQUEST A QUOTE

    xoxo eva @ MONARCHSOFAS.COM

    ***CLICK HERE TO VIEW HUNDREDS OF FINISHED CUSTOM SOFA SECTIONAL PROJECTS




  • 8 years ago
    I thought I'd share an update. We managed to find an amazing deal on a Hickory Chair seat which we purchased as an accent.

    The sofa has been more trouble. I came very close to purchasing the RH one. I also tried some local interior designers but no one was interested in helping unless we retained them to do a whole room at 20K plus. That was out of the question. We went to a few local retailers who deal the higher end stuff as well. We found a Verellen sofa that was very comfortable. The retailer said my budget of 5-6K was doable on leather. She came back with a quote for 12K and I said thanks but no thanks.
  • 8 years ago
    We ultimately selected a retailer located in New Jersey that works with local bench made furniture maker in North Carolina. They worked with me over a month to design the sofa, sent me a million leather samples, had Moore and Giles send me a million larger samples once I had narrowed it down. I was impressed with the effort they put in. The sofa has been ordered and now we wait a couple of mi this while it is built.

    The sofa cost more than an equivalent RH version but I am confident that I am getting something well made.
  • PRO
    8 years ago
    last modified: 8 years ago

    I'm not familiar with the Moore and Giles but I WILL say I am thrilled you were spared the Verellen. I had a client who was bound and determined to have one from them. .......came in a month ago. That day, I went over and hung art for her and I sat on that thing. ASTOUNDINGLY......garbaaaage!!!. Absolutely no support whatsoever. Like some soft foam on a wood board.

    I said "I truly hate to tell you what this is going to look and feel like in six months".......so I just shook my head as I had warned her before her purchase.

    Enjoy your Hickory chair !!! accent

  • 8 years ago
    Moore and Giles is one of the largest distributors of leather in the US. Most leather furniture is upholstered with Moore and Giles leather.
  • 3 years ago

    Well I just had to reply. I lusted after Restoration Hardware sofas in my twenties, to me they were the mark of "making it." Note that I do buy all of my furniture used wherever possible (to avoid pieces landing in the landfill as stated above) and finally one day 7 years ago was able to buy the used RH Maxwell 3-Seater in the leather I wanted.

    It has since moved with me to 3 locations, and been disassembled and rebuilt to fit up a stairwell and then again to fit down the same stairwell a few years later.

    We still use it in our main space as spillover seating. Once a year I treat the leather and clean it and give the pillows a good fluffing. I personally love the poofy, wrinkled leather look and have never been a fan of that tight leather aesthetic but I will say that once settled into it looks far less wrinkled than the image in the official RH photo. During its last move the front bar was damaged in some way (non-structural) so there is a slight visual sag in the front where batting has migrated forward but otherwise it looks perfect and it doesn't bother me enough to do something about it.

    This thing takes a beating. Adults throw themselves on it. Dogs wrestle on it. Guests have slept on it since it's a twin bed size once you remove the back pillows. It definitely feels like it's here to stay, pretty sure it'll be moved again some day and we'll get use out of it then.

    So my review of it is that it's very comfortable for lounging but not for sitting. If you like to dramatically fall into a pile of throw pillows like a fainting Victorian, which I do, you will love this. I also do not love how it is too low to the ground to clean under but not low enough to prevent debris from collecting. Currently debating replacing the legs to raise it 2 inches so a slim robot vacuum could keep it clean (searching to see if that was even possible landed me here).

    I may be the outlier but I think the quality is there, this thing has outlasted a lot and is now 14 years old. One of my bosses has two large Chesterfield style RH in the front loft of his office and they look brand new after at least a dozen years and thousands of butts. They have outlived two different 150-200lb dogs who slept on them regularly. So while I would never buy RH new just because of ethics, I would not hesitate to buy another used piece.

  • 3 years ago

    Well I just had to reply. I lusted after Restoration Hardware sofas in my twenties, to me they were the mark of "making it." Note that I do buy all of my furniture used wherever possible (to avoid pieces landing in the landfill as stated above) and finally one day 7 years ago was able to buy the used RH Maxwell 3-Seater in the leather I wanted.

    It has since moved with me to 3 locations, and been disassembled and rebuilt to fit up a stairwell and then again to fit down the same stairwell a few years later.

    We still use it in our main space as spillover seating. Once a year I treat the leather and clean it and give the pillows a good fluffing. I personally love the poofy, wrinkled leather look and have never been a fan of that tight leather aesthetic but I will say that once settled into it looks far less wrinkled than the image in the official RH photo. During its last move the front bar was damaged in some way (non-structural) so there is a slight visual sag in the front where batting has migrated forward but otherwise it looks perfect and it doesn't bother me enough to do something about it.

    This thing takes a beating. Adults throw themselves on it. Dogs wrestle on it. Guests have slept on it since it's a twin bed size once you remove the back pillows. It definitely feels like it's here to stay, pretty sure it'll be moved again some day and we'll get use out of it then.

    So my review of it is that it's very comfortable for lounging but not for sitting. If you like to dramatically fall into a pile of throw pillows like a fainting Victorian, which I do, you will love this. I also do not love how it is too low to the ground to clean under but not low enough to prevent debris from collecting. Currently debating replacing the legs to raise it 2 inches so a slim robot vacuum could keep it clean (searching to see if that was even possible landed me here).

    I may be the outlier but I think the quality is there, this thing has outlasted a lot and is now 14 years old. One of my bosses has two large Chesterfield style RH in the front loft of his office and they look brand new after at least a dozen years and thousands of butts. They have outlived two different 150-200lb dogs who slept on them regularly. So while I would never buy RH new just because of ethics, I would not hesitate to buy another used piece.

  • 2 years ago
    last modified: 2 years ago

    They are now made in North Carolina, do have eight way hand tied, and use memory foam and down if you choose. I've sat on about thirty sofas from RH to Arhaus, to PB, West Elm, and Crate nad Barrel and the Maxwell is WAY more comfortable than all the others. I think it must be the memory foam. When you sit on it, it first feels soft but then you feel support underneath that. Really like the look of the Cloud or Modena but found those really not comfortable at all. Haven't purchased the Maxwell yet but htat's the way I'm leaning. Plus, it has a lifetime guarantee!