carpeting help

9 years ago

Sure could use the great advice you all give. Our original carpet in the entire house (2 stories and 7 area's) needs to be replaced. Kids have grown and gone and we still have a few cats and dogs. We are considering cheap with Empire Carpet and A LOT more money with Costco but it looks like better carpet. HELP AND THANK YOU

Featured Answer

monicakm_gw

9 years ago

last modified: 9 years ago

What is it you want to know? #1 rule is stick with 100% nylon. NO poly at all! This is, of course, you're not doing a high end wool carpet and it doesn't sound like you are. Don't let any salesperson tell you poly is as good as nylon now. Look for a stainmaster logo. Do your homework. Look at the back of the sample for ratings, warranties, etc. You usually get what you pay for. If you want cheap carpet and don't mind replacing it a few years, ok. If you want a carpet with longer life and better warranty you'll have to pay for it. Bend a carpet sample with the backs touching. Can you see the carpet backing? Not a good sign if you can. Do you want a cut pile or loop, a pattern or plush. Pattern carpet cost more to install (at least we charge more to install pattern).

GET A GOOD PAD. It can make or break the life of our carpet. DH normally recommends a 7/16" inch pad....I'll have to verify that with him later tonight but I think that's right. Since you have pets in the house the salesperson might try to talk you into a moisture barrier pad. There's a lot that goes into whether that's a good idea for your particular home or not. Don't depend on the salesperson to tell you, Google it. I don't know all the answers but installation of a water barrier pad is very important. Ask that the seams and parameter be taped with duct tape.

These are just a few things I hear DH talk about.

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Comments (9)

madismom5
Original Author
9 years ago
thank you for all the advice, sure appreciate it
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cat_mom
9 years ago
I had called the better business bureau to find out if there were any bad reports on some tile or carpet business, and during our conversation, the person at the BBB told me to avoid Empire (NJ). A lot of complaints about them apparently.
PRO
Kaleidoscope Color Consulting
9 years ago
generally speaking...local Mom & Pop shops that have been around for a while will not stear you wrong...like Monica said, don't let a sales person pressure you. The sales person should asses your needs then make recommendations.

Regarding poly vs nylon...if a client is trying to economize you can use a poly in a low traffic area and nylon in high traffic. Practical color, density and twist make a difference for the lasting appearance & durability too, not just the fiber. If the budget allows, nylon or wool are usually the best bet. Find a slaes person you feel like you trust since there are quite a few variables

Are you located in NJ?
Eliza Munk
9 years ago
Monica has given a lot of useful information.It is better if you buy a carpet that has a stainmaster logo on it.Their warranties are transferable and they have long durability.
User
9 years ago
Yeah, I'd avoid Empire, they have a very bad reputation in our area too. Actually my daughter and SIL had a rep over to get a quote and he WOULD NOT take no for an answer and leave their house until they signed a contract for purchase. My daughter had to eventually tell him leave or she'd call the police. It was quite scary for them. Even Home Depot would be a better option than Empire!
PRO
Kaleidoscope Color Consulting
9 years ago
Lukkiirish that is terrible. Recently I went did a color consultation where they used Empire. The installation looked lousy and I would have never recommended the particular carpet for the type of use and abuse it will get on the main staircase.
User
9 years ago
That does not surprise me Kaleidoscope, their experience was horrible AND someone from my daughter's work had a similar though not as severe experience. This was several years ago though when they were brand new first home owners.
monicakm_gw
9 years ago
Ask for their best installer. People do it all the time. You might have to wait a few days (maybe a couple weeks) longer but you'll be glad you did. There are a lot of carpet installers who have no business installing carpet :o