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jb_jones

fabrics

9 years ago
Hey there. For some reason, I'm having trouble ordering individual fabric swatches. Aren't these $1 per individual swatch? or is it $1 for all of the swatches? I'm determined to find a stock pattern that will work for my scheme. How do I do this?
Thanks,
JB
Fabric Swatch Sample Kit · More Info

Comments (10)

  • PRO
    9 years ago

    Hey JB,

    You're absolutely correct in that $1 gets you all of these swatches :)

    Much like our "off-menu" customizations we also have quite a few "off-menu" fabric options, most of which are no additional charge. If you're looking for something specific we'd be happy to have our swatch team look into any fabrics that sound like a match and include them with your swatch order :)

    Important to note, of course, that any sort of "off-menu" customization makes an order final sale because we don't offer it as an every day option on our site.

    We look forward to hearing your thoughts and assisting you further!

    Best,

    -Apt2B Customer Care

  • 9 years ago

    I appreciate the info! I'll go ahead and order the swatch selections from above, but could you ask your team to look for a neutral beige/grey/tan linen look for me? If they find this, how do I order? Thanks again --

    JB

  • PRO
    9 years ago

    That sounds good JB!

    We actually just added a brand new line of Linen-blend fabrics to our collection (not yet featured on Houzz) that might be an option based on what you're looking for:

    If you'd like to proceed with an order in one of these (or another "off-menu" fabric) we would just have you send a message to our customer care team after an order was placed confirming your fabric preference.

    Looking forward to hearing your thoughts!

    -Apt2B Customer Care

  • 9 years ago

    The natural linen or burlap linen might be contenders. How do I see what other fabrics you have that are "off-menu" selections?

    Thanks for your help on this!!

  • PRO
    9 years ago

    Hey JB,

    It's been our pleasure assisting you with this! While we don't have any images of the "off-menu" fabrics to send, they will be included in your swatch order for you to review in person. The swatch team will notate/label all of the "off-menu" swatch options so you'll be able to distinguish them from the others.

    These are being prepped as we speak and should be sent out today via priority express mail so you should receive them in 2-4 days :)

    We look forward to hearing your feedback once the swatches arrive!

    Talk to you soon,

    -Apt2B Customer Care

  • 9 years ago

    You guys are amazing, thanks. How will I know which of these are free to use, and which are an upcharge item? I'll look forward to seeing these and placing an order finally!

    JB

  • PRO
    9 years ago

    Great question!

    There is actually no additional charge for any of the fabrics we sent you :)

    Much like the policy with custom frame adjustments or COM upholstered pieces an order placed with an "off-menu" fabric would be final sale as well because it's not offered as an every day option on our site.

    In any event, can't wait to hear your thoughts after the swatches arrive!

    Talk to you soon,

    -Apt2B Customer Care

  • 9 years ago

    I appreciate it very much. Looking forward to getting them and getting this bed ordered!

    Best,

    JB

  • PRO
    9 years ago

    Hi Alice,

    You can actually contact Houzz customer support at 1-800-368-4268 for in-person support with ordering swatches from us :)

    Looking forward to assisting you further!

    -Apt2B Customer Care