Upon receipt, please inspect your package and notify us of any damages or defects within 7 business days for a refund of merchandise value or exchange. Please inspect your merchandise carefully and refuse the shipment + notate the delivery slip if your item is damaged beyond repair. On non damaged/defective merchandise, returns are accepted within 7 business days with a 25% restocking fee. Item must be packaged and received into our warehouse in exact original salable condition to receive credit. Customer must incur original return shipping costs. Please contact us to obtain an RMA number and address for return. Email Houzz customer support immediately and share the following information: 1. Digital snapshots of the damaged product and also the packaging/box so that we can understand how the damage happened. All images are mandatory for processing a damage claim. 2. Share with us the reason for return as it relates to shipping damages or manufacturing defect.

A restocking fee may apply when returning this product.

Thanks so much!

Emilie S.