First picture looks like the wood coming through. Second looks like piss poor paint job. Is that a gouge in the door?

I think so. I'm not sure this can even be fixed?

Wow, I would not be happy looking at your second pic!

mitered corners would have been nice

Can you see the lines though too?

When I enlarge it, I see a lot of drips and what looks like paint over something already on the cabinet. I wouldn't be happy or accept this.

Are you sure these are new construction. Looks kind of like reused to me.

I think it was several coats of spray paint. I agree it looks terrible. Not even sure what I could say to him or someone else to make sure it's done correctly?

Terrible paint job and dinged up besides!

Those are supposed to be new?? I would never accept that shoddy workmanship. There is no way this installer is a professional!

if those are new, and newly painted, I would not pay a dime. unless he's charging you, oh say, 200 bucks for the whole thing. If these are costing you thousands, that's the worst job I've seen. can't really see structure-wise, but the painting is horrible. dings, gouges, dirt particles. bad. very bad. don't pay.

Wow! Those are terrible! I hope you are able to get a resolution to this.

I think Shaker cabinets shouldn't have mitered corners, but butt joints instead. This may be the one thing they got right in these cabinets.

That said, think they can be fixed using a professional painter.

yes they can be fixed, but she shouldn't have to pay for it. And I sure wouldn't have them redo it. You're going to have to come to an agreement on how much to pay for the cabinets themselves, and deduct whatever he charged you to paint them. Then hire a professional cabinet painter to spray them for you.

And you really should be able to see the joint lines. ask him if he used a proper primer and what brand of paint was used.

Should or shouldn't be able to see joint lines?

Also is there a paint brand you suggest that I could make sure he uses ?

Joint lines don't disappear, even with primer. It can be minimized with those things and maybe applied and sanded joint compound. Visual joints are the least offensive thing I see though.

Quality is bad, but might be in line with what you paid. I don't think you mentioned that yet. Up to you on whether you want to trust the same person to fix this, and this is a easy fix for even a non professional.

200 grit to to correct drip and rough it all up, joint compound to fix dings. Prime over joint compound. then paint.

Do you think the cabinetry is bad? Or just the paint job? Thank y'all for these responses! Very helpful. The cabinetry was 40-50k, paint was on top of that.

Cabinetry really does look fine. Just get a new paint job and tell cabinetmaker in no uncertain terms that he is no painter.

Thanks you guys have been very helpful.

Looks good, just looks like someone was having a bad day and didn't put a lot of care in handling and paint.

40-50K and paint was extra??? whoa. for that amount of money I would expect to see absolute perfection. I thought you were going to say you spent 5K on these cabinets. The top pics you posted and the pic from the side where they look wavy, all need to be removed and redone. for that amount of money I don't want to see any wave, dents, or lines. Did you have to hire out for the painting or did the cabinet guy use his guys? whomever did what, they need to be removed, completely stripped and redone.

and also, for that amount of money, they couldn't get the crown to lie flat against the ceiling? I understand ceilings aren't level, but w/custom work they can fudge here and there or you could have the drywall guy come and float the high spots. the spots above the window and off to the left would drive me mad. He couldn't have used thicker crown? or scribed the low spots?