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My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
Steve W.
Client of Cribbs Construction
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bbaum123

Faded fabric

9 years ago
I bought this whole patio set and the red cushion covers are already fading. Can you send me a new set as there is a two year warranty.
Brad
Bixby 33" Bookshelf, Walnut White · More Info

Comments (9)

  • PRO
    9 years ago

    Please take pictures and submit them back.

  • 8 years ago
    Each pillow case is like this. Please send us a new set
  • 8 years ago
    Another example
  • 8 years ago
    Tips are faded on all of these
  • PRO
    8 years ago

    Forwarding over to claims.

  • 8 years ago
    So is someone going to email or call me?
  • PRO
    8 years ago

    Yes, our claims rep will be in touch soon.

  • 8 years ago
    No one has been in touch to get payment for the cost of shipping as the replacement was approved under warranty
  • PRO
    8 years ago

    I apologize for the delay. I will have someone reach out to you.

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