Hi Susan,

Thanks for reaching out about this, we're happy to assist! The Cloverdale is one of our hottest-selling style right now; Awesome choice! It is hand manufactured in our home town of Los Angeles (Made in the USA!) and comes with a lifetime guarantee on the frame & workmanship in addition to FREE in-home, white-glove delivery :)

Apt2B is an online-only retailer with no traditional showrooms or storefronts; it's a big part of who we are and what we're about! By operating exclusively online we're able to service the entire contiguous United States and offer a much broader line of products as well! That said, we DO have a small, dedicated portion of our Los Angeles office/warehouse to what we call our "Sofa Lounge". It's nothing fancy but it does showcase 5-10 different styles of sofas and sectionals on a given day and customers in the area are welcome to schedule an appointment to stop in for a visit.

If you're not able to stop in for a visit we'd be happy to elaborate further on how our sofas and sectionals "sit". We use 2.0 density foam cushioning which creates what we would describe a comfy, yet supported "sit" :) We should also remind you that Apt2B offers a 100% satisfaction guarantee on all orders. At the time of delivery you will be able to ensure the level of quality and comfort are to your liking. If they are not, for whatever reason, you can cancel your order and receive a full refund minus the cost of return shipping to us. After the initial delivery you have 14 days to live with your order. If within that time a return is desired you will still receive a refund minus the cost of return shipping and a 15% re-stocking fee is applied because the piece(s) will have been lived with and require inspection upon arrival at our warehouse.

We hope all of this information is helpful and please let us know if you have any other questions, we're happy to assist!

-Apt2B Customer Care

What is the approximate cost of return shipping?

Hi Susan!

Thanks for following up about the Cloverdale Apartment Size Sofa! We'd be happy to answer your question about approximate return shipping costs :)

As we already stated, all orders at Apt2B ship out with free white glove delivery. If you were to refuse the order at the time of delivery then you will receive a full refund or a chance to exchange for another product! The return shipping costs for a sofa the size of the Cloverdale is approximately between $225-$250. This is certainly an expense worth considering, but here at Apt2B we try to share the risk, which is why we offer the free white glove delivery on the front end. It's also extremely uncommon for a customer to return one of our sofas based on dissatisfaction or for reasons of comfort :)

Did you have any other questions that we could help you with today? Happy to help!

- Apt2B Customer Care