Hi Margaret B, I am in the process of starting an Online Interior Decorating business and I have been researching various websites, I would definitely not choose any business that does not have a phone number to contact them and require that you send an email only. Also, I would not choose a designer that shops for items via the internet only. If they shop by internet only they may not get an accurate color on paint, furniture, fabric, and artwork because "color" variate's with different computer monitors. You should definitely ask the designer how they plan to shop for your items. Here is an interesting article from about.com for you to read and get additional tips.

http://budgetdecorating.about.com/od/budgetdecorating101/a/Tips-For-Hiring-An-Online-Decorator.htm

Hi Karen, thank you for your comment and I would like to congratulate you on maintaining a business despite your injury. I want to clarify that I did not comment that all online business that don't have a phone number are con merchants. In my experience as a Professional Interior Designer, clients want to connect with you and talk with you about their design dilemmas and what you plan to do for them, therefore I am only providing an professional opinion based on what clients have told me and my extensive experience with designing spaces. If working by email works for you and your clients then that is wonderful. I say bravo to you and I wish you well in your business.

That's ok Alison - I wasn't offended ! Just pointing out that it's not always possible to have a phone number !
I can see your point too !
People don't think of how a silly thing like no speech affects you ! Just imagine no using the drive thru, no using the intercom to get into a building, no chatting for hours on the phone ! It's pretty poop actually !!! But life is what you make it !!

OnePlan and Allison, thank you for your feedback. I did a lot of research on the subject and came to the conclusion that collaborating via email was the best solution for me personally. I had to weigh how I conduct business on a daily basis and it is generally via email, so if I can do my job without face to face meetings, I figured a talented designer could do the same. I have found someone to work with, started with a small project and if it does not work out I am open to other options.

Yay ! I do like a happy ending ! Great news !