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franceseattle

Free shipping

8 years ago
I'm puzzled, and a bit disappointed by my effort to check out with this sojourn armoire. I understood that shipping was free. To carry it a few steps into my house and place it in the room near the front door costs me another $200? This isn't exactly free. Furthermore, the checkout said an entirely different time frame for expecting delivery. I want to know when to realistically expect this piece, or I may change my mind about purchasing it.
Universal Furniture Sojourn Wardrobe Armoire in Summer White · More Info

Comments (2)

  • PRO
    8 years ago

    There is usually an option for curbside or white glove delivery. We use two different carriers for each, and white glove costs more. We may be able to reduce the in-home charge to $100 once the order is placed. Regarding the timeframe for delivery, it typically takes 3-5 weeks for white glove. I'm not sure why the timeframe is changing within Houzz, but that doesn't effect the actual timeframe of 3-5 weeks.

    This has actually been a very popular item, and it looks like we are actually waiting for a shipment to arrive—it's due into the warehouse in about 2 weeks (on 11/4). Please let me know if you have any other questions.

    Thanks!

  • 8 years ago

    Thanks for your answer. I did order the piece, as it looks just right for storing my prized tablecloths!!

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