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Houzz Logo Print
msmarisab

what is your pricing policy?

8 years ago
I placed my order several weeks ago. For whatever reason, Houzz did not process the order until 10 days ago. I see my fabric order has not yet shipped, and therefore I haven’t yet been charged for the product. However, I also see that the price has been reduced since the order was put through.

Since I haven’t been charged yet, will I receive the sale price of $11.00 per yard?

Thank you.
Marisa Boniello
Light Blue Floral Toile Sateen Fabric · More Info

Comment (1)

  • PRO
    8 years ago

    Hello Marisa,

    I am sorry to hear of the delay with Houzz processing your order. Could you please send your order # by contacting us privately through this link? I would be happy to look into it further and discuss with Houzz customer service to resolve this issue for you quickly.

    Thanks for choosing Loom,

    Samantha