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friedajune

Emtek Front Door Knob Came Off

8 years ago
last modified: 8 years ago

I replaced my front entry door in early 2015. For the new door, I bought a new Emtek keyed entry knob. Brass, 2 3/4" Backset, 1 3/4" thick. Everything looked great and has worked great. Suddenly, when pulling open the front door from the inside, the door knob came off the spindle and into my hand. I pushed it back onto the spindle, but now the knob comes off whenever you open the door from the inside, unless you hold onto the knob at the neck while turning it to open the door. The door itself doesn’t stick or have operating problems. The Emtek was more expensive than other brands’ front door knobs, but I chose to pay that because I thought they made quality door knobs. Is there a fix, or do I have to replace the entire knob lockset?

Comments (12)

  • 8 years ago

    I have Emtek and there is a setscrew, as fixer said, which requires the right size hex wrench. Hopefully, yours hasn't completely fallen out and disappeared. However, if your particular doorknob does not utilize a setscrew, it may have a hidden spring and catch. Such doorknobs must be fully seated on the stem by pushing on the knob fairly forcefully (you may hear a slight snap when it seats). If the doorknob is not fully seated, the catch won't be engaged.

    friedajune thanked kudzu9
  • 8 years ago

    Set screw came loose. Refastenen it.

    friedajune thanked User
  • 8 years ago
    last modified: 8 years ago

    Thanks for your advice. I don't see the set screw. It may have gone out the front door when the door was open. I guess I will have to call Emtek to find out the size of the screw to replace it, or maybe they will send it to me. I have a set of Milwaukee allen wrenches (actually two, for U.S. and Metric measurements), so I should have the right size wrench, but the set screw itself is a mystery.

    Kudzu9 - I tried what you said, but I don't think that is the case with my particular model knob.

  • PRO
    8 years ago

    a little loctite 242 will stop it from falling out again.

    friedajune thanked toddinmn
  • 8 years ago

    friedajune-

    I have gotten free parts from Emtek customer service in the past for one of my locksets so, hopefully, they can send you a set screw. However, you should also be able to take the knob to any decent hardware store and get one of the right size for a few cents.

    friedajune thanked kudzu9
  • 8 years ago

    A new one will cost you $0.29 at the hardware store and you will be done in 10 minutes. Not worth the effort to get one from the manufacturer.

    friedajune thanked rwiegand
  • 8 years ago

    Hardware stores do not have sets screws with points. Only shaft set screws.

    friedajune thanked User
  • PRO
    8 years ago

    Grind it down

    friedajune thanked toddinmn
  • 8 years ago

    fixer-

    1. My Emtek doorknobs employ standard set screws.

    2. My local, old-fashioned hardware store carries both kinds. (Not sure if Home Depot does.)

    friedajune thanked kudzu9
  • 8 years ago
    last modified: 8 years ago

    I found the set screw in a corner. It's small so it was practically invisible on the floor (floor is travertine with a lot of pattern). The allen wrench that fit was the 3/32 for an idea of how tiny it is. The knob is now solidly on the spindle and works great. Thanks everyone.

  • 8 years ago

    Great that you found it before it got vacuumed up. You might want to go around to the other knobs with your Allen wrench and make sure the set screws are all well-seated.

    friedajune thanked kudzu9