Hello, thanks for asking about the Sardinia Area Rug. The return policy outlined below.

Houzz Return Policy

When you shop on Houzz, you can purchase items sold directly by Houzz or by third-party sellers who list their products for sale on our marketplace. In either case, our goal is to provide you with an outstanding customer experience every time you shop with us. This Return Policy covers all items purchased through Houzz.com. It's designed to give you confidence that we stand behind the products on our marketplace and to make returns easy if you're not fully satisfied with an item for any reason. You should review these terms carefully before making any purchase.

Returns

If you're not satisfied with an item that you purchased on Houzz, you can initiate a return within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

To return an item, visit the Your Orders page, select the "Return or Replace Item" button for the appropriate order and follow the instructions. You will be responsible for return shipping costs (except in instances where the item arrived damaged or defective). Note that the option to initiate a return will only appear for 30 days after delivery.

We recommend insuring your return shipment and using a trackable shipping method. Refunds will not be issued for items damaged in return transit or for returns that are never received.

The following items may not be returned:

• - Items marked as final sale or "not returnable" on the product page or during the
• checkout process;
• - Gift cards; or
• - Any items sold directly by Houzz and shipped to Canada.