Software
Houzz Logo Print
bernard_jack

Electrolux washer-a lemon

8 years ago
last modified: 8 years ago

I bought an Electrolux washer three years ago. Nothing but problems. It has been down FOUR times. Last couple had water on my floor an inch deep. Two of us, hardly used.

Electrolux could care less. Spoke with four reps and the best they could do was tell me get an extended warranty. I had one last year and it took 2 weeks for them to fix it, a 10 minute job.

PLEASE- never buy Electrolux products; they do not service their products and they are lemons.

Comments (16)

  • 8 years ago

    I live in GA home of the faux red revolution; the public officials pretend to be for the little guy but are elected using corporate funds.

    But, I know the last AG personally and I will ask his advice.

  • 8 years ago

    Is Frigidaire by Electrolux? My new frig is a lemon too. The ice maker has gone out twice in 4 months.

  • 8 years ago

    Electrolux is (currently) parent company of Frigidaire, which was owned by General Motors (the car company) from the 1950s to early 1980s.

  • 8 years ago

    I have a Frigidaire sxs fridge I bought in 07. No problems so far and my brother bought almost identical one two months after I did and to my knowledge no problems with theirs either.

  • 8 years ago
    last modified: 8 years ago

    Fridge-freezers are different beast to washers. That said, the Swedish branding and reputation perhaps isn't all it is cracked up to be. I would have hoped that Electrolux would know a thing or two about front-loaded reliability after making them for decades but apparently not.

    My neighbours installed lots of pricey Electrolux/Frigidaire Pro appliances in their house (including a 5 or 6' wide SxS fridge-freezer and 2 wall ovens). Wonder how well that will hold up.

  • 8 years ago

    Customer service horrible!worst experience ever with appliances

  • 8 years ago

    is the customer service as bad as samsung?

  • 8 years ago

    The worst I have ever experienced

  • 8 years ago

    Whirlpool about the same. A friend bought top load agitator set ,4 years ago at Lowe's. Bought extended warranty. Few months after warranty was out it floods her house, well three rooms. Repairman came said it's fixed did it again a few weeks after then another fix, then another flood. Tech finally said junk it. At some point he told her to only use Lo or Med water level but last time it was on Lo and ran over. Water just keeps pouring in. So there is a lemon in all brands.

    My sister had a Wpool oven/ microwave together and that oven would just kick on self cleaning out of the blue. Then you couldn't turn it off except with the breaker. Wpool replaced a board on it but it still would occasionally do the same thing. Wpool replaced the whole unit and fixed the problem.

  • 8 years ago

    @Sparky823...that's freakn' scary that it would turn on all by it self.

    I'm beginning to think we are taking our lives in our hands with these penny pinching (charge 2x or3x the price to produce an item), make the CEO rich (give nothing to the workers) appliance manufacturers.

    I'm doing a kitchen remodel with new range (19 years old) and refrigerator/freezer (18 years old) and it scares me to think what will happen with them. If I'll ever get 10 years out of them.

    RANT...

    All refrigerators/freezers have LESS features then my 18 year old Kenmore fridge. They all should have LED lighting in the FREEZER and REFRIGERATOR. Yet it's almost impossible to find in the size I need with a light in the freezer. LESS adjustable split shelving.

    There is NO INNOVATION anymore.

  • 6 years ago

    I am currently experiencing a very similar situation. Purchased my Electrolux washer Model EIFLS60LT Front Loader in June 2014. It came with a 3 yr warranty, which I had to use twice because of problems. Then when it ended I purchased an extended warranty. My washer started leaking and sounding so loud like a plane landing, called for warranty service.

    Multiple service visits later and many components replaced and many weeks without use of the washer, it still is leaking water and not spinning. Frigidare says they won't replace until 4 claims are issued. The first claim had 2 repairs, but it only counts as one. This product is a LEMON!! If you have this product, don't buy the extended warranty, you will only get a run around on meaning of their terms. Will never buy from Frigidare again!

  • 6 years ago

    My thoughts? Buy simple appliances. All those bells & whistles break.

  • 6 years ago

    Elbits.... and just what simple appliances are available now?....

  • 6 years ago

    Wow, I guess I've been lucky. I have Electrolux front load washer/dryer. Absolutely love these machines and (knock on wood) haven't had any repairs on either of them. They get heavy usage, I also wash large, king-size comforters, dog beds, etc. I never bought the warranty. They are 7 yrs old. I bought them from Lowes.


    Jane

  • 6 years ago

    For a 2019 model year opinion, I have an Electroluxwasher/dryer pair installed circa June 2019 and have only three observations to date departing from what I would consider "stellar operation":

    1) The white dryer cylinder had a discoloration after only a few loads run through it. It hasn't gotten much worse, but I never had an equivalent issue on Speed Queens to the same degree.

    2) Small amounts of lint have a tendency to deposit below the filter in the front air duct. I think its from stringing out of the filter itself, but apparently not in the high velocity air flow path where it would get sucked into the fan. You just need to vacuum it out about once every two-three months.

    3) the paint on the top of the units is not particularly scratch resistant. I'm thinking of dropping a laminate counter top board across the top to give a more durable surface. I think the paint durability is pretty atypical in the industry. It would be interesting to compare pencil hardness (and thickness) of the paints from the 1980/1990s vs the current versions. It's possible the government took away the really good paint options with increased regulations through the years.

    Washer sanitize cycle in particular works pretty darn good and the selection knob is easy to engage popular options on the W/D.