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stoveguyy

why does comcast BLEEP?

8 years ago

had cable/internet/phone for 185mo. contract expired. now it is 220/mo. dropped internet/phone and the bill for cable alone is 218????? what the bleep??? you drop 2 services and the bill goes down $2??? trying dish now

Comments (6)

  • 8 years ago

    Could it be the last of your cable bill before dropping everything? I'm in same situation but believe my actual bill for internet only will only be about $70, but the next bill will have a week or two of cable service still on it.

  • 8 years ago

    when i say "bill" that is what the service tech said my new bill is that day. and it seems to change everyday when i call. talked to 3 people over 1 weeks time and each time it went up. as of today, service is gone/done.

  • 8 years ago
    last modified: 8 years ago

    All signal providers - cable, phone, sat, mobile phones, etc. - bundle services. Get more and it costs less than each type individually and the opposite is true too. Combinations can be puzzling, logic elusive. Ask what's available and pick the alternative that best matches your budget and service wishes.

    No matter which company, next time you call, it will be different. And the person you speak to may not seem very well informed. You know these are things you should expect and it's best to deal with them in good humor, not something to get upset about.

  • 8 years ago

    Copied from another post of mine:

    Yes, unbundled services are more expensive then bundled. They always have been, and always will be. Here's the thing with Comcast and others, their customer service and retention agents are in fact sales reps. They get commissions on what they sell you, and take hits on anything you drop or get a price reduction on. The better sales person they are, and the more they sell, the more they may be willing to get you the better price because they have more room to negotiate. If you don't like their price, call back and you'll get a different price form another agent. You can also make a deal with one, and call back and get a better reduction from the next person so each agent only takes a small hit.

    I can't say I'm a huge fan of their tactics, but if you know the game, you can get some pretty decent deals with minimal efforts. I currently pay $180 with triple pay (blast internet, cable with hbo & starz, and a home phone that the wife insists on). Some pay less than that, but many pay more so I'm ok with where I'm at. I am on a 2 year contract, so a month before my contract ends, I start the process again.

    I tried the DSL deal once, but couldn't live with the slower speeds available in my area especially when working from home, and don't want to deal with a dish. My cabling is buried to the house, so I've had may be 5 service interruptions in the 9 years I've lived in this house which I feel is pretty respectful. Your mileage may vary.

  • 8 years ago

    I'm inclined to think it's mostly about incremental sales for the provider, sales that are incredibly profitable. Comcast, Verizon, AT&T, whomever offers, say, 200 channels for $100 per month but for only $10 more a month you can get another 6 million channels. Most people think that sounds like a good value because, well, $10 isn't very much. What never enters their head is the fact that half those "channels" are 24/7 infomercials, in languages they don't speak, or cover topics they aren't interested in. But I've got 6 millions channels on the off chance I'm bored one day and want to watch Mongolian horse racing. I also think they're very good at identifying what channel "groups" people like to watch and then bundling things so that, say 4 of the 6 channels people really like are at one tier but to get the other tier (and 50 channels you could care less about) requires the next level up.

    As they say, "it's just business..."

  • 8 years ago

    >>But I've got 6 millions channels on the off chance I'm bored one day and want to watch Mongolian horse racing.

    LOL

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