Software
Houzz Logo Print
shepcarlin

under mount sink SOS

8 years ago
Had our new quartz countertops installed yesterday. They installed our new under mount sink. I’m absolutely freaking out as I don’t trust this sink is secure. I’ve left a message with countertop company but haven’t heard back from them yet.

The ONLY thing holding this sink up is some silicone and 5 crappy wooden braces. I put the box of metal braces that came with the sink in the sink so the countertop guy could use them. He took them with him. Didn’t use a single brace.

I have a plumber coming out this morning to rework the drains as our former sink was a 2 bowl sink. He’s supposed to be installing a garbage disposal too but I’m scared it will pull the sink down.

Opinions? I’m calling the countertop company again today but would like to hear what the Houzz community has to say.

Comments (14)

  • 8 years ago

    Mine used some kind of metal clips and silicone. Did they not use the clips too?

  • 8 years ago

    Wrong! Completely and utterly wrong to do that. Withhold payment and tell the contractor to come back and fix per manufacturer instructions or you will not be paying him a dime. I'll be surprised if your plumber is willing to do the hookup with the sink looking like that. Best of luck to you getting it fixed, there are some folks on here that will likely give you good advice on what to say to the sink installer.

  • 8 years ago

    Isn't that silver piece in front a sink undermounter bracket?


  • 8 years ago

    clt3, The silver piece in front is a cabinet support bracket. We installed IKEA cabinets and that is the cabinet piece. It's not supporting the sink in any way.


  • PRO
    8 years ago

    Do not put anything in that sink until it is mounted properly it came with instructions for mounting and since the istaller decided they knew better they can wait for their money until it is fixed. No plumber i know will touch that with a 10’ pole.

  • 8 years ago
    last modified: 8 years ago

    Oh, Joe (Joseph Corlett, LLC)...........................................

  • PRO
    8 years ago

    They have a metal support in the front and they probably have clips in the back and a few on the sides there is plenty of room. I think they used that as a temporary support they just never removed it.

    That said, I would be more pissed about the way that hole is cut around the pipe, if they would cut the entire backside of the cabinet it would look cleaner and better than that cutout around the drain pipe.

    I just don't get this installers, why it is so hard to drill one hole instead of hacking up the back of it like that at least make a straight, neat cut... It look horrible even being this under the sink.

  • 8 years ago

    Well it definitely needs to be strapped up. They can't think the installation is complete. Its going to break the quartz like this. Before a plumber comes in someone needs to take care of that. Whose job is that?

  • 8 years ago

    bumping this in case Joe is around.

  • 8 years ago

    I think you need to stick your head (and camera) under there a bit farther and see if they used any screw/clips around the peripheral.

    Since you changed from a double sink to a single, it would have been nice if the plumber had come in first and roughed in the drain. Now you've got 2 to deal with instead of one.

  • 8 years ago

    "@millworkman I'm picturing that scene in It's A Wonderful Life when Clarence and George are at the bar and get into trouble....."Oh Jo-seph!!"


    This is hysterical. And so true.

  • PRO
    8 years ago
    last modified: 8 years ago

    Back those brackets out, drop the sink, scrape the silicone off the flange (if they used any) and the bottom of the top. Secure a Hercules Universal Sink Harness (Braxton Bragg) or a couple of Sink Straps from Regent Stone Products to the cabinet sides. Silicone the sink flange, run a pipe clamp through a hole in a 2x4 that spans the top and through the drain, snug the sink, and check the reveals. Tighten the HUSH/Straps, pull the clamp, clean up the silicone and your sink is mounted permanently and professionally. Like this, please.

    While the sink is out, re-drill the hole for the dishwasher drain to the top of the cabinet, please. It's much too low now.

    I am not a fan of sink clips, manufacturer supplied/specified or not. I see this constantly:

    Since they take up so much room, they make the front top rail fat. To keep the front rail skinny, fabricators just eliminate the clips from where they're the most needed. Skinny as you please with a strap.

  • 8 years ago

    Joseph Corlett, thank you! The countertop guy is coming back out today...in fact I'm waiting for him now. I like the harness option much better than the clips but I think all this guy is bringing out is clips. I had a difficult time even getting them to agree to come back out.

    Plumber will be coming tomorrow so I'll tell him about DW drain.

    I know ideally, it would have been better to move the plumbing drains from 2 to 1 before this ginormous sink went in but it just didn't happen.


    Thanks everyone for the comments and suggestions.

Sponsored
Custom Home Works
Average rating: 4.6 out of 5 stars10 Reviews
Franklin County's Award-Winning Design, Build and Remodeling Expert