We need a photo for us to help.

How much light does it get? How often are you watering?

its about 10 feet away from a huge south facing window, so I think it's getting plenty of light. I water when the top inch is dry (that's what I had read about watering this plant?) I also rotate the plant daily to make sure all sides get light.

Get it right up in front of that window. It’s not getting enough light that far away.

Youre over watering if you water when only the first inch is dry.

Use a sharpened wooden skewer and stick it all the way to the bottom of the soil and pull out and inspect.

Dark, damp stained with soil = don’t water.

Check eveye day or two And water when it comes out clean and dry.

Thank you for your help, since it has new growth, do you think it can recover? I don't want to lose it