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kristina_gibson32

Warranty

7 years ago
Does this heater have a warranty ? I bought this heater 1/18/2018 I used it last year maybe a handful of times .. This winter I have used it and it seems to be putting out to much gas ? After it shuts off you can still see the gas burning off the plaques.. Also a smell of gas only when the heater is on.
Dual Fuel Ventless Infrared Heater, 30,000 BTU, Model MNSD5TPA · More Info

Comment (1)

  • PRO
    7 years ago

    Yes, our products are backed by a 1 year warranty from the purchase date.


    This covers the cost of all replacement parts needed to get the unit operational again. We recommend contacting the Manufacturers Number found on the box/manual for troubleshooting assistance.


    They will be able to authorize the replacement parts.