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$50 shipping on a $100 order. Don’t think so

7 years ago
You just lost a sale. I could have gone to the hardware store, got rough hewn wood and plumbing accessories for the brackets at way below your cost. I was going to go with you for the convenience. But the shipping is an insult so I’ll wind up going to the hardware store and saving my money.
Teton Industrial Rustic Floating Shelf - Modern Farmhouse Shelf - Open Shelving · More Info

Comment (1)

  • PRO
    7 years ago

    We cannot avoid the shipping expense. It's a cost that is real to us, when we ship a heavy and bulky item. Sorry that we missed a sale, and I appreciate your feedback. However, we have several competitors and we review our pricing on a weekly basis. We are within few dollars (plus or minus) of our competitors, so all of my peers have a similar cost position.


    We use a rustic sustainable solid pine wood from a special wood mill out of East Texas. We don't use Home Depot wood. We hand rub two coats of low VOC stain on the wood, and please don't forget that we triple coat our pipe brackets to eliminate oxidization. That process can't be reproduced by a Home Depot spray product.


    Good luck on your DIY project.