Software
Houzz Logo Print
bcsteeve

Bosch induction range... should I get a floor model "Benchmark"?

7 years ago

I'm buying appliances to replace those lost in a fire (100% interior loss). I've spent enough time researching what I can.


A local store has Bosch induction ranges and my options are the 800 series or the Benchmark. Normally the Benchmark is some several hundred dollars more and I wasn't considering it because i don't feel the added features are worth it. Those features are:

  • 2 easy glide racks (vs. none)
  • Soft close door
  • "Power Move" induction top. This lets you slide a pot from one zone to another to lower the heat rather than having to fiddle with the temp controls. Kind of neat but I'm not sure I'd ever use it?

They are offering me the floor model for $50 over the 800 series (normally $600 difference). The salesman said this: " the floor model has the same manufacture warranty of one year and it starts when you take delivery. Extended warranty option of 4 more years can still be added. It has only been on our floor 10 months. Never been used for any cooking demos it is display only and it comes with 2 glide racks, all the new ones are only shipped with 1 now.($389ea)".


Is buying a floor model too much of a risk? I generally don't purchase extended warranties.


Thanks for your input.



Comments (8)

  • 7 years ago
    last modified: 7 years ago

    Also consider GE Profile PHS930SLSS.

  • 7 years ago

    Yeah, I saw that one topped the Consumer Reports list... but it doesn't seem to be available in Canada.


  • 7 years ago

    GE PCHS920SMSS (Canadian model appears similar to US)

  • 7 years ago
    last modified: 7 years ago

    A couple of points to consider.

    One is that the flex zone offers more than just the "power move" function. It provides a uniformly heating surface for large rectangular pans like griddles and large roasting pans. That may or may not be of interest to you. If you are interested in, say, griddle cake production or teppanyaki style cooking, you might look at the griddle/plancha pans that Bosch offers or see, for example, the 14"x23" Chef King carbon steel models. Also, the flex zone can disagregate into two separtely controlled burners, too. Maybe you already understood this? If so, please disregard this comment.

    The other point is that the floor model looks like a pretty good deal, but how reputable is the dealer? Over the years I've been following threads here, I seen a thread every few weeks that begins with a question like "I can get a good deal on a floor model of ________, should I chance it?" Some of these go on for years like this one. There are some terrible tales, too. Hard to find a common thread except that: (a) it does seem to help ease the uncertainty if you know the dealer has a good reputation for service and support; (b) problems seem most likely to occur when buying a floor model fridge and less likely when buying a range. As for the truth of the statement about the warranty, when I checked the Bosch website, I found this statement from Bosch: "Warranties: Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever." [Emphasis added.]

  • 7 years ago
    I appreciate that, thank you. The dealer seems to be the go-to appliance store in this area. They only do appliances and they are the name that always comes up first. I would say they have a good reputation, but I suppose that could just be marketing. Regarding the warranty... that is good to know. Maybe they work it so delivery day is the date of purchase... I don't know. I'll keep that in mind.
  • 7 years ago

    I would call Bosch to make sure that the warranty is still in effect. I previously bought an appliance from an otherwise very reputable dealer. It was a floor model that the dealer claimed to still be covered by warranty. Turns out, it had been on the floor so long, the manufacturer no longer wanted to honor any warranty, as they assume appliances typically sell within a few months, or at most a year.

    Also, it was missing parts that had been scavenged for one reason or another. In the end, it all worked out fine. The dealer worked with the manufacturer to get the missing parts. And after replacement, everything has worked perfectly for years now.

    But if I was you, I'd probably negotiate to have the dealer pay for part or all of an extended warranty from the manufacturer (not from a third party!). And I'd double check the serial numbers with Bosch. If you do that, then I don't see much risk.

  • 5 years ago

    Just thought I'd update. In the end, I didn't go with the floor model, as I was concerned about how long it would last. I did go with the exact same model, but brand new. BIG MISTAKE and I will never buy Bosch again. Yeah, I get it... there's a pandemic and supplies are an issue, etc. OK, back up: The induction top stopped working a couple of months ago. The error that comes up is not listed in the troubleshooting guide, and nobody online seems to know what it is for sure. It was JUST outside warranty, but thankfully I paid with a credit card that extends the warranty by a year. HOWEVER, now I'm getting a runaround because they'll pay for the parts and labor to fix it, but the technician says the parts he thinks he needs aren't listed as an available part and I'll need a new stove. I'm in total limbo here and using a $50 single-burner hotstove in the meantime. So frustrating. Bosch said they had the part and $300 later all it was was a plastic cover for something that sort of sounded like the part the tech says we need. Sigh. Bosch says the error code isn't a "real" error code, whatever that means. I see other people searching for the same thing (the code is 0513 and you'll find various threads suggesting it has to do with being miswired, but this came with the cable factory installed and it worked fine for a year).


    So frustrating. Never again Bosch... never again.


    And, actually, even before it broke it wasn't that great. For being a "high end" and "professional" unit... it takes FOREVER to preheat the oven and doesn't bake any better/evenly than any cheap oven I've ever had. The controls are annoying to use. The induction was great (while it worked), but that's just a function of the technology not the brand/model. Minor, but the oven light was terrible. With the placement of it, it just sort of backlights everything so you get nothing but shadow. Overall, really not impressed even when it did work. $4000 wasted unless Visa comes through.

  • 3 years ago

    bcsteeve I'm so sorry to hear that! With what did you end up as a replacement?