Very strange. Hopefully a fabricator will chime in.

Looks like a different piece attached.

Yuck

Does the sheen feel different, like the top of the counter is a little more matte and the rounded edge is super glossy? It may be that they need to use a polishing compound to rough up the edges to match the tops (something like 800 grit sandpaper may take the sheen down and help it match better. I can't think of any other reason it would be that way.

An eased edge is what you needed and now you have what you wanted sometimes what you want is not the answer. Jan is right this is a material that is not the same as natural stone and the pattern does not sometimes run through it

I think that they owe you a new countertop. They did it wrong in the first place and then messed it up even further. It is not your fault. Totally their fault and they should own it.

Well, Jan. That certainly wasn't helpful. I turned to Houzz for helpful advice, not criticism of my choices. Thanks to the rest of you. I read many articles on Caesarstone, which is what I have, and other types of quartz and stone, and found that square edges in kitchen areas are more susceptible to chipping. I did have a typo in my email last night. What I had asked for was a 1/4 round. The veining is still all the way through the edge. The fabricator never told me that what I was asking for would be a problem. He came recommended but I guess you never know.

Apologies for not being "helpful". But there may not be help coming that will change what you have now. Which is unfortunate.

A barely eased straight edge works just fine on quartz. The most important thing here is do you have a signed form from the fabricator for the original cut and polish, stating exactly the original request for 1/4 " round? Also stating outside edge turns?

If you have that, and the fact that it was incorrectly done from start? You may have a leg to stand on for replacement in total. If not? I am afraid you may be stuck. All that counts are signatures and the written word. Or a merciful God.

Have you expressed your displeasure, and were you at HOME for the return install of the tops? And if so, what discussion took place. ?

Too often it is the smallest detail glossed over ( signature) that results in extreme disappointment as NO detail is too small. Just a brutal truth of all build and renovation.

Read page 11 on polishing Caearstone edge profiles. If you get pushback from the fabricator, I would put a call into Caesarstone and see if they can help you.

https://www.thestonecollection.com/sites/default/files/CS_FabManual_0910.pdf

Pam you might be right. They need to refinish the edge to match the top. I have quartz with a slightly rounded edge and it is fine. The sink edge is a bit more squared off.

Well, you should get the company owner out to have a look. Whatever happened, they should make it right, whether that's with grit or replacement. The lighting may be playing up the difference, but that is a very unfortunate outcome!

All due respect Pam, but that is your first edge, not your second, , (a bare ease straight ) and polish. The op continues and soon will have no overhang whatsoever, or a cracked top from transit in the attempt.

I suggested the sanding/de-glossing as a solution because that happened to me on one side of my kitchen island. My quartzite is honed and on one side the edge we used (1/4 or 3/8") looked shiny very close to the edge. It was like a little 1/4" strip next to the roundover had been inadvertently polished to high sheen by whatever does the roundover.

They came out, fixed it with some kind of compound that felt like the texture of whole grain flour (but made of stone), and it made a freaking MESS but it was all better when they left. They had a machine that looked like an angle grinder but with a wierd rubbery head on it. Joseph probably knows what it is.

So ... that's the reason I suggest this. It didn't remove any material that I could perceive from the counter along that edge. It was just a surface treatment to even out the sheen.

Thanks, Pam. Mine the other way around. The countertop is polished and the discolored edge is now somewhat matte.

Can you take a picture from a different angle? It seems strange that the lower section of your picture - where the veining is looks fine when I blow up the picture... does it look odd around the entire top?

On a side note Pam you said your top was quartzite - a natural stone - I think the treatment here would be different since it is a quartz top.

In the end I just hope it gets fixed like yours was...

Here’s another pic. That’s not shading from the light. It’s two different colors. Met with the fabricator today. He says he did nothing wrong. We’re having someone from caesarstone come out to look at it.

Put a spotlight on that edge/top and retake that picture please.

Hopefully there will be an answer - right or wrong...

Donna:

Years ago, I got a call from a customer that her splash didn't match her top. This was impossible since I ripped them from the same sheet personally. I took a scrap over and we watched it "change" color as it was held on each plane. That's why we need to see a picture of the edge/top flooded in the same light. You'll want to know this before the Caesarstone rep arrives.