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reedrxrep

HELP!! Mystery stains on new marble pool deck

5 years ago
last modified: 5 years ago

We are building a new home in Florida and we just got our Marble pool deck installed. It looked beautiful for about two weeks and then this started happening. Can anyone tell us what this is?? We have a solid concrete poured pool deck and the marble pavers were laid over the concrete. We wanted the pavers to lay on concrete instead of dirt. We thought it might be the rebar that is under the concrete, but we have a good friend who owns his own concrete company and he is telling us there is no way it's from the rebar. We noticed the stains a couple days after a good rain. We know it's not from a well either as we have no irrigation installed yet. I should also mention that it starts to fade and almost disappear and then it comes back again. Asking for help from the experts. Thank you!










Comments (328)

  • last year

    Thankyou

  • last year

    Hi Wayne,

    I've been following the posts since I had white marble pavers installed around my pool area. They are from the turkish origin and sandblasted. The pavers are beautiful except that they require a lot of maintenance and are delicate. Everything and anything seem to stain them even if they have been sealed. I recently left a shed door open which had some rust on it and after it had rained I noticed that the floor had a rust stain. What would you recommend to either remove or lessen the staining?

  • last year

    Sealing will not stop the rust from metal since it's heavy particles that weigh into the stone. Iron Out Powder works well, prewet the stain, place some of the powder over it and gently wet it to a paste. Let it foam and let it sit about 15 minutes, if not removed do it again. Flush area with water when complete. Reseal the area, hopefully a film forming sealer wasn't used. I recommend this impregnating sealer

    https://www.catalinachemical.co/product/PLUS-Oil-and-Water-Repellent/6?category_id=2&cp=true&q=false&sa=false&sbp=false

  • last year

    Hi all

    ive tried all the suggestions on the horrible orange moisture stains on my pavers. nothing is working. Does anyone know of a good restoration company in NJ? The stone company (Marmiro) claims to do it, but 1. will cost me at least $5000 2. i have not seen anything advertised with pavers that look as bad as mine. looks mostly like powerwashing dirty spots

    thanks in advance

  • last year

    I have 12x24 grey marbel drive way pavers recently installed. the installer poured concrete and used grey mortar with white thinset to set the pavers. Then they grouted everything. Now the grey pavers are turning brown. People tell

    me its the iron in the paver, but acid wont even remove it. Improper installation process??

  • last year

    Lots of comments above if you scroll up you’ll probably get your answer

  • last year

    Hi so im jumping in here to ask. we have marble pavers now too just installed and we have what looks like staining only in shaded areas that dont get any sun. any way to mitigate this? sure we can clean it and maintain but i believe its due to no sunlight that it happens, so are we stuck with this area just looking like 💩 any one find a solution?

  • last year

    reedrxrep


    Question: We are about to install akoya leathered marble for our pool decking. Has the staining subsided or do you constanty have to powerwash it? Did you ever seal your deck? Now I am questioning my choice! HELP!!

  • last year

    Having the same issue with marble white pavers. Was advised to replace “stained” tiles and then add sealers

  • last year

    Hi Wayne Wilson
    I’m ready to install my Shellstone pavers and want to use the Catalina product. How do I know how much to order?

  • last year

    Porosity of the stone will dictate what it takes. When using plus mist the stone enough to wet it. Then let it sit 5-10 minutes and wipe off any excess. Work small areas so you don't get in trouble. When ordering, go with these guidelines. Concrete 150-300ft per gallon, Limestone 150-300 ft per Gallon, Travertine 300-600ft per Gallon, Marble 600-800ft per Gallon. Order your sealer based on the lowest yield. So 1000ft marble would be 2 gallons, compared to travertine 1000ft would need 4 gallons. Keep in mind these are just guidelines, and your stone may take more or less. I personally just assign a 5 gallon pail for or every 1000ft to every job to ensure it has enough

  • last year

    Thank you!
    We purchased the Shellstone. It’s beautiful. I am so worried about the installation.
    Our courtyard is Georgia red clay.
    I understand we need a base, I think you said crusher run. Then the white sand. We didn’t plan on using any type of grouting (or whatever it’s called) but our installer is wanting to use it.
    I’ll purchase the sealer per our square footage. And give him the instructions. 5 gallon per 1000 feet.
    Thoughts?

  • last year

    Wayne, or anyone with an informed opinion,

    You have so much good advice about marble! We are trying to choose our marble pavers right now and we are deciding between aurora white or Lucida. They are both sandblasted and we plan to have them impregnated after. Would you let me know if you have any recommendations on which one would be a smarter choice long term? I would really appreciate your feedback!Thanks!

  • last year

    The colors are similar, so it would be your choice since they are essentially the same stone. If you are looking for a higher quality marble, I would highly suggest the Paramount Stoneworks Italian Marble vs. the USA Marble Turkish materials. The Italian material is more resistant to issues as it is a much higher quality of stone. Feel free to give me a call or text me with questions 813-406-0399

  • last year

    Wow, thank you for your quick response. The pool builders we are using supply the stone and it is all figured into the cost, so I think it is all from Turkey. How would you recommend we treat and maintain it when we pick either one to keep it in the best shape?

  • last year

    I'm sure your pool companies credit card would work for any material you request. The Italian marble is far superior and should be welcomed as an option in their Showroom. In any case, the turkish white marbles will require frequent maintenance and proper sealing from the beginning. Acid washing is not recommended, and only people experienced in stone should handle it. The average paver sealer/power washing company that talks about coatings or grip additives should not seal it. Impregnating Stone Sealers like Catalina Plus should be used.

  • last year

    As far as turkish marble selections, I see fewer issues with the Royal Beige/Diana royal and Ocean Blue/Ice/Tahoe. I'm not saying they don't have issues. I've seen less. It all starts with installation, and drainage is important along with proper base.

  • last year

    Setting material should be mixed with White Portland Cement at a rate of one 50lb bag to a wheelbarrow of base material. Crushed Concrete base should not be used.

  • last year

    I just posted this yesterday on a Pre-inspection of a marble job yesterday. This builder has had no issues this past year since going to Paramount Stoneworks and using the white Portland Cement Method.

    https://m.facebook.com/story.php?story_fbid=pfbid02ffbN1QwWgpdJTZ3By5A45kPCrtUS9kMP81x1jPJ2duWo1mHFcHcyi6UkwbM4XVHKl&id=100063500831453&mibextid=2JQ9oc

  • last year

    And, of course, having it properly sealed by me

  • last year

    Thank you much! Do you live in the South Florida Area to be able to seal it?

  • last year

    And does sealing it bring more of the color through or make them darker? I feel like the samples we are looking at are so white until you get them wet to see what they really look like.

  • last year

    I'm in Tampa and primarily work the southwest side of the state. I will travel to the east coast as needed. I also know others in the state who can provide the same services. Their is an Enhancing Sealer for the marble to bring the colors out also.

  • last year

    Awesome, thanks so much! We anticipate that our pool will be finished in the next couple of months, so if you will be down here soon or if you could refer me to someone would be great!

    So, would the marbles I showed in the pictures look that white when they are sealed or are they just that super white because they were just cut?

  • last year

    Thank you so much for posting these photos. I am at wits end trying to understand why this is happening to the travertine pavers that I had installed a few months ago. The rust stains show up on the pavers under the overhang (shaded area) but it is not happening to the pavers in the sun. It looks exactly like the photos you posted. The installer and the company that sold me the pavers say they never heard of this. A Google search reveals nothing so I thought it was only my courtyard that had the problem. I had a company scheduled to come out to dig up the ground thinking there is a busted pipe under the ground. Fortunately I came across this discussion in Houzz and now realize there is no busted pipe. Now I am under the impression that moisture is getting into the stone and creating rust.

  • last year

    I believe thos article will help you understand what may be going on with your rust colored stains.


    https://www.stoneworld.co.uk/faqs/whats-the-correct-way-to-remove-cement-stains-from-natural-stone/

  • last year

    Hi! got some fertilizer stains on leathered marble deck. stone mart recommended a $60 chemical but wondering if there is something cheaper. I am also located in St Pete and was wondering if someone has a rec for a company that could come clean pool deck annually thanks!


  • last year

    Hello Cameron, the fertilizer spots clean up easily with Powdered rust out which can be bought iat Home Depot. For your care and maintainance give me a call 813-406-0399. Natural Stone care is my Specialty

  • last year

    Hi Wayne, is there anyone you can recommend to seal marble deck pavers in south florida?

  • last year

    what area?

  • last year

    Wayne, we are finalizing our selections and we were between Akoya leathered marble or Glacier White from Paramount. It sounds like from your experience Paramount is the way to go between the two? It’s not cheap so hoping no yellowing issues! Thanks

  • last year

    Paramount Glacier White Hands down, I've been on more Akoya issues than I can keep track of. Also the Paramount material is a much higher quality marble. A good alternative to Akoya is Pasha White from Tile and paver source if you want something more budget friendly.

  • last year

    Thanks a million Wayne, truly appreciate it!!

  • last year

    Can anyone recommend a company in NJ that has the same expertise as wayne? at a loss here of what to do with my stone pavers. even the stone company basically said they may not be able to help bc it was likely installed improperly. cant call my contracter bc he was a scam artist who disappeared :( already tried peroxide and other things and nothing is helping even a little bit

  • last year

    What's going on? Send me pictures. 813-406-0399

  • last year

    Thanks!! i texted you

  • last year

    Hey Wayne, our pool company is removing old aggregate decking and then putting marble pavers (QDI marine fantasy) over sand. I asked about sealing and they said they don’t do that because it tends to trap in moisture and make the stones look hazy. But I’m already noticing some staining the coping I can’t get out. Would you recommend sealing marble (sandblasted) pavers over sand? Also, should I seal the coping and the split face? Both are Snow White marble by keystone.

  • last year

    The pool company would be correct if a film forming sealer is used. Most sealer companies treat marble as a brick paver causing more issues. Impregnating sealers are the only way for to go for an exterior stone if sealing is desired. That being said a sealer is not a total prevention, installation should also include white Portland Cement into the sand mix to assist as a moisture barrier. A proper Stone sealer like Catalina Chemical Plus should be applied as a type of cheap insurance. The sealer will help prevent Salt Erosion, mold, mildew, algae, moisture stains, oil absorption, etc. I would seal it as soon as you can, give catalina a call if you wish to do it yourself for the supplies needed as it's not complicated. You will need Plus, Flat mop, and possibly peroxide if you wish but not needed unless you have deep set stains. A simple mop of Dawn and warm water is enough to clean prior to sealing, the neutral cleaner from Catalina will give a better clean if it's needs it. Discount code and free shipping is "Riverside"

  • last year
    last modified: last year

    We installed pool and deck two years ago (https://www.royalhardscapesusa.com/en-US/marble-paver-diana-royal) . Now some of the pavers are moving and some gaps are more visible than before. What will be recommended glue to fix pavers and fill the gaps?

  • last year
    last modified: last year

    I am thankful to come upon this site since our pool installer made us feel like this is something they never see and do not want to take any accountability. They told us we need to hire a power washing company. We live in SW Florida and recently had a pool installed and chose Silver Travertine for our decking. We do know travertine is high maintenance but was never warned about the staining that would occur immediately after install. It looks awful and the fact that this was a huge upgrade in our pool build we are regretting going with it. After just a few weeks after install on our covered lanai all of the rust stains and white powder started appearing. Also all of the silver travertine around the pool area in the sun always feels like it has a chalky powder residue on top of it and never feels clean. We paid extra to have cement poured first under the pavers. On top of the cement they put a sand base down before laying the travertine. They claim that this is the proper install. Here are photos of the stone under the covered lanai vs. in the sun around the pool.




  • last year

    Call me 813-406-0399, I'd like to take a look.

  • last year

    @waynewilson you mentjoned Jupiter. Would you travel to West Boynton? Have the yellowish brown stains on at least 10 Crema Nova sandblasted pavers. pool company tried chlorine. and I tried baking soda paste. works for a few hours. very frustrating. also they got cement splatters on the coping. not sure if that can be temoved or needs to be replaced. pics below




  • last year

    We can clean it up and get it sealed but can not guarantee it won't return. We have good success with it not returning or even slowing it down. Send me the measurements and your info so I can work on a quote to come over. Thanks 813-406-0399

  • last year

    Wayne
    I followed your advice on installing my Shellstone pavers, used the right sand etc.
    however we had a large amount of pollen fall before we could seal due to rain.
    Now my pavers have pollen in the natural stone.
    The company is coming to work on getting it out.
    Any suggestions?

  • last year

    Pollen will quickly clean up with a bleach wash and rinse. Let it dry and seal. Unfortunately, pollen and leaf droppings will still leave a stain, it goes away on it own.

  • last year

    Thank you do much!!!

  • 11 months ago

    I am hoping to find out what happened with the guy who posted about having issues with his newly installed Alaska Silver Travertine, which we just had installed this week and there are spots of clay on it (it wasn’t cleaned off by the installers). The installers are due to come back and take care of some issues but now I’ve got a bunch of apparent stains?! Also really interested in the type of sealant we should use and how quickly. We are in southern coastal South Carolina. Anyone who wants to put their two cents in, have at it - but please remember, it’s done already.

  • 5 months ago

    Wayne - we are having Diana Royal leather marble pavers installed for a pool deck in South Carolina. We have a concrete base. What exactly would you recommend as the installation method? White type S masonry cement with white sand and then acid wash before the Catalina sealer? Should we use a waterproofing sealer over the concrete before we install the pavers to help avoid any moisture or rust from the rebar coming up through the concrete? Thanks for the help

  • 5 months ago

    This is an old post, please make a new post with your questions.

  • 2 months ago

    I have shellstone installed and noticed that the area under the covered lanai is ”yellowish“ compared to the the white stones that are constantly exposed to rain and sun. The stones that have a outside carpet on them is even more stained. is there a way to clean these so they will be bright and white again? we never sealed the oavers as we heard mixed reviews about doing so.