Deanna, most contractors will warranty their job for up to 1 year. Get the contractor back and show him everything that you listed here and ask him to correct these issues.

The things you mentioned there are nothing major and they can be easily touched up and corrected. I doubt that any reputable painter would put their reputation on the line over these minor issues.

Good luck!

I doubt the paint is peeling because the door was closed. The paint was most likely applied over a dirty or dusty wall. Moisture penetration also causes paint to peel.

this is what is happening. the doors and frames is where the paint comes off easily. if you put your nail is just comes off. the painters painted over semi glass with another semi glass. I am assuming he didnt use primer first so it can adhere? can someone tell me what I can do or tell the painter because it seems to me he should repaint all the doors and frames in my house if this happening. I paid 3500

I can tell him to fix it but he obviously does not understand prep work before painting. So I'm afraid he's going to just try to paint right over the spots peeling and not actually fix the problem.

Well, clarify that you want it prepped properly this time and find out what he plans to do differently. Give him a chance to explain what he thinks the problem is and how he'll prevent the same results. If you're not satisfied with his answers, then tell him you expect him to use a primer to assure it won't happen again. Be sure to take lots of pic of all of the problem areas, in case you need to take legal action down the line.

4K? You paid for single coat paint. Not prep and double coat paint. Prep is far more important than the process of covering the prep. It’s the difference in a 4K quote and a 14K quote.

live_wire_coat, in the contract it says double coat and lots of prep work. He used double coat but no prep work

"He used double coat but no prep work"

Then tell him he needs to prep the area properly and repaint all on his dime. If not return the money you paid him and hire someone to do the job properly.

If the paint isn't adhered, the only way to fix it is to remove the paint that is not adhered. If you are painting over semi-gloss with semi-gloss, no primer should be required as long as the surface is clean and dull before painting.

Is there a chance the semi gloss paint that he painted over, was in fact oil based semi gloss??

cat_ky, my home is brand new and was painted by the builder. I was only told the color the used not any other info about the paint. So maybe it was? They used Sherwin William's. I think the color was Dover white but I'm not sure if that matters though

I think I'm wrong on the color name. it was white but with a warm tint in it

You mentioned semigloss over semigloss but then describe this as new build so I am a bit confused as to the exact circumstances. In any case, whoever you paid for the painting needs to come look at it and let them tell you how they intend to fix the problem. If your GC handled hiring the painter, then he is on the hook for the results but if you hired the painter, this is just between you and the painter.
I wouldn't insist on any specific course of action as then the painter can throw it back on you "Not my fault. I wouldn't have done it that way but you insisted on your way and now it didn't work. Now it is your problem" I'm not saying your painter would try to wiggle out of his obligations with that excuse, but I have heard it used many times

lymdee Lee, Sorry I mean that the builders did paint but it was a white semi gloss on doors, trim, and door frames. But I was never told what kind of paint other then the color and brand.

Hey everyone,
So since this post I have asked the painter to come by my house so we can address these issues. Well he doesnt respond me to or my husband through text or calls. So I'm a little lost on what to do now.

I still don't know if you hired the painter or the GC hired him. If you have a decent relationship with your contractor, I would start there. If it is your painter, just ask for advice on how such issues can be handled. Perhaps a request from the contractor to the painter to come by and look at the situation might get a response from the painter as the GC would be a source of future income. If the contractor provided the painter, the issue is his, not yours.

If you have paid in full for the job, you don't have much influence over the painter at this point. Your only recourse is reviews but that is small comfort if you are dealing with a subpar paint job that still needs fixed. I might take some good pictures and go talk with the store where he bought the paint, presuming it is a real paint store. Show them the pictures and ask for advice. They may be able to get you in contact with someone who would fix up the job at a reasonable price. Look on the paint can labels to find out where the painter bought the paint. Most people don't like getting called out by their peers and a comment from the counter staff might be heard more clearly than one from you. Of course, if the paint was from a big box store, you chances are slim

Lynde Lee, I hired the painter, and he didnt buy the paint from a big box store it is from Dunn Edward's store. I will definitely take more pictures and vo to dunn Edward's if he continues to ignore and not address these issues.

I guess you've already paid him, right? It's not a good sign when a tradesman doesn't respond to phone calls and messages. Usually it means that he's not going to stand behind his work.

You probably need to decide whether it's worth the time and expense to get a lawyer involved. You might get lucky and just a certified letter from your lawyer will put the "fear of the rabid dog" into him.

Otherwise, unless you want to hire someone to strip all the new paint and start over, about all you can do is spackle, sand, and repaint the peeling places as they appear.