With hack work like this, you need to get a second opinion on whether the roofing job is competent.

How did you find them? Were they recommended by a supplier? I would definitely be making some phone calls. That is awful. I am sorry this happened to you.

Defintely have the roof looked at by another roofing company. A reputable company would never do anything like that. I would be worried whether roofing is slipshod, or done right too.

The company is actually reputable company. I had references, checked with the BBB, looked at all the reviews on them I could find. It's a large roofing company who does residential and commercial. Every house in our neighborhood has had their roof replaced since a large hailstorm in June.

I watched this company do roofs all around us and talked to all those who used them. I believe it's the actual crew that worked on our house that is responsible for the shoddy work, not company standard.

I do intend to go talk to the neighbors today and see if they have even looked in their attic to see if they have this kind of damage. After I made the phone call to the Roofing company I immediately had my call returned by 2 managers and a field rep. who will be here tomorrow along with a totally different crew and said they will stay on the scene until all repairs are done and inspect everything.

They also left the dryer vent unattached and the heater vent was not centered back into the hole, part of it is actually touching the decking. I do intend on having another company inspect everything after they finish tomorrow. From the outside the roof is beautiful, I am sure hoping there is nothing wrong with the shingle application itself.

All the funds have not been released yet so I still have some leverage and this was not a cheap roof, 5000sq feet of roof and 65 squares of shingles were used.

When the managers called me yesterday they were angry about what I told them and then I text the pictures to them and they were appalled at what they saw. I believe they will do the right thing... just our luck tho...

I am trying to understand if they thought there was some sort of pipe that needed to go out there and made a mistake? That is the only logical thing I can think of, maybe they were just thought you would not notice.

First Response Roofing and Construction, LLC did you read the op?

"The roofers knocked holes In the decking on either side of rafters to tie their safety lines onto. There are about 8 sets of these holes at the ridge of our roofline."

I'm sure the roofers probably forgot to bring their anchors or left them in the truck and didn't feel like climbing down to get them, so they decided to just swing the hammer and punch some holes. Probably figured that nobody would ever notice.

All it takes is one bad apple (or in this case, maybe a whole bad crew). It's nice to hear that the managers are as horrified as the rest of us. Hopefully they'll go back and inspect other jobs that this particular crew performed.

MiMi- Good luck. Please post an update when you have a chance.

They probably outsourced the work to another company because they didn't have enough crews, that's my guess. They probably wouldn't volunteer that information though.

"They probably outsourced the work to another company because they didn't have enough crews, that's my guess."

Or enough safety harnesses...............................

It sounds as if the company is going to take care of this. And in a timely fashion. So this is good.

When I purchased a safety harness it came as a kit with a large bracket you screw on to the roof with about 8 screws. They also had extra brackets available if you wanted multiple tie points. There is no need to punch holes in decking to get a place to anchor a safety rope during a roof replacement. These guys were idiots.

Bruce

My friend had a new roof put on her home and contractors disconnected the gas vrnt and never hooked it back up. She didn't know until 2 months later when she had a leak around that pipe and called a local contractor to come and inspect it. They told her she was lucky because we had mild weather. Had she ran the furnace, she may have died from cabin monoxide poisoning.

Wow! Sounds like a great result. And I can't say I feel bad that those clowns got fired...

All repairs are completed now. Despite the problems I am very pleased with the roofing company overall. They stepped right up and did the right thing in a very timely manner. It was pretty chilly here today so I made them banana bread and hot coffee. They saw a couple of places where the original crew bent some guttering and called a company out to fix that also. All us good... it’s such a relief....

Glad to hear it was an ethical company with a happy ending. Many other companies would not have stepped up like this.

They deserve a really good online review from you. I wouldn't necessarily mention the shoddy work crew they hired. Just that there was a problem with initial install but they quickly responded and corrected the problem in a very timely manner.

I wonder if they went back and inspected other jobs they did. I wouldn't have caught the holes if it were me. It's difficult, nearly impossible to see the underside of my roof.

Izzy... That's exactly what I did, first thing after they left for the day.