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beeg1230

What happened to Restoration Hardware?

6 years ago

We are redoing our kitchen. The cabinets are chestnut color and custom-made locally. Hubby thinks we should invest in some nice brass knobs & pulls in either brushed-nickle or oil-rubbed bronze. He likes the Hanson ones from RH, so we drove 30 minutes to the closest RH to see if we can purchase them in different colors. When we went there, RH wasn't like it used to be. It looked more like a furniture store than the old RH we knew. They even hid most of the knob & pull samples inside a dresser drawer. We couldn't purchase any of them in the store, and they told us we have to buy them online and return the ones we don't want online also. Forget that! We recently purchased new beds and sofa and will be getting new light fixtures around our house. RH would be the last place we'd purchase any of these items since they weren't known for them, plus they are so much more $$$ than comparable ones elsewhere. What happened to the Restoration Hardware we used to know and love?

Comments (8)

  • PRO
    6 years ago

    Instead of buying hardware made of cheap Chinese pot metal at RH, why not buy quality hardware from an American company that makes most of it in Connecticut? I've used Horton Brasses for over thirty years, nice people to do business with and their product is well made, plus you support an American small business.


    https://www.horton-brasses.com/?ibp-adgroup=adwords&ibp-keyword=horton%20brasses&ibp-matchtype=e&gclid=EAIaIQobChMI3LialM7-5wIVw56zCh3NEgPyEAAYASAAEgLSmvD_BwE

  • 6 years ago

    I hate the new RH! I have never (and never would) buy furniture from them, but they were always a reliable option for window and cabinet hardware, mirrors and decor items. No more. Now all you can find is an Ace hardware store splintery picnic table that is marketed as an upscale artisan trestle table for 3K. Umm, no thanks.

  • 6 years ago

    I too have noticed their strange transition from nice quality reproduction hardware to ugly, boring stuff marketed pretentiously. Some of our bathroom hardware came from RH 15 years ago and I still love it. We also have some frames and textiles (bath towels) from before they went all weird, but haven't purchased anything from them for years and probably won't again. I did buy some used sconces and a pendant light off of eBay in their industrial style (for our basement bar area), but never would have paid full price for them. Their prices are highway robbery.


    My brother in law seems to like their stuff and be taken by their marketing, so I guess it works for some.

  • 6 years ago

    Anne at Home makes a large variety of knobs and pulls, and you can custom order them in 30+ finishes. Check out my longhorn steers pulls.

  • 6 years ago

    Hi all. I just purchased a new home and was browsing Houzz for ideas and came across this thread about RH. I am considering buying their Graydon Shagreen Bedroom set...which will set me back some decent money. Have any of you purchased beds from there? It seems like the quality isn't what it's used to be based on this thread, but I really do love their style. What are some other alternatives for reliable furniture? This will be my first home so I'm not experienced in quality furniture buying or decor. Any advice would be much appreciated.


    https://www.restorationhardware.com/catalog/category/products.jsp?cellBackground=false&link=GraydonShagreenBedroomCollection-GreyandBrass&categoryId=cat8670009

  • 6 years ago

    @ShadyWillowFarm I love those drawer pulls. Thanks for the tip!

  • 2 years ago
    last modified: 2 years ago

    Just got another Restoration Hardware Catalogue Disaster in the mail. I was, and rarely am, speechless.

    I have now recovered, as you shall see.

    STILL unsure what happened to this brand! 2023 articles say the CEO blamed brand problems on sourcing and a too aggressive pricing strategy. The company won a lawsuit against knockoff manufacturers. Unknown at current time if this company is still in the red.

    Is the list above really the problem?

    Ohhhhh, methinks something is rotten in Denmark, so they put it on boats and shipped it here. The style, anyhow. Hygge Despair. This stuff is made in China. STILL NOT THE PROBLEM.

    These are worst furniture designs in high end.

    That Worst:

    Where this once innovative company offered modern, streamlined versions of classic Shaker standard pieces, the aesthetic ? Can we call it that? — now seems simply Teenage Incel Fantasy Furniture! desperate, almost—Austin-Powers-slash-(oh i tried to avoid Latin c u m here)-dank-bachelor-pad-dream nightmare!

    It cannot be mixed with American classic.

    And the children’s furniture!

    Who would EVER put children in a visual environment so bleak?

    No colors, no varied textures, no visual stimulation, no … it cannot be stopped. But some of it looks like livestock cages, right down to prison bar crib! Is your child even visible behind these pieces? Is your child allowed crayons?!

    The Near-Nonexistent Best:

    There is none.

    And if that was an oxymoron — ox Y moron — it can only be topped by the Byron Daybed.

    This piece appears to have the visual tonnage of an ox AND drunk morons will mistake it for a sauna.

    Bryon Daybed. Lord Byron, the Greatest Incel of Them All, the exception who proved the rule, the poet who decided: Why leave the house for the Greatest of Social Activities Given to Civil Men? Make the baby at home with the half-sister! Daybed indeed, the oxymoronic frolicker … just … just … splutter …

    Great.

    Must we be PLAGUED by waves of upscaled Eurotrash trendiness?

    There is NO American equivalent to Austin Powers for a reason, or Lord Byron, or anything in between, for a reason! Not even our new uber-tech robber-baron villains lounge around on this stuff!

    It’s not that I am immune to great literature, by the way. The man had a way with words, but divvil take the hindermost back across the sea!

    Also, please forgive me, England and UKers. And we forgive YOU for reviving mod. It’s not your fault. You live too close to the mothership sun (Nordlandia) not to get burned.

    Keep the early Belgian slope pieces, likewise the earliest bureau styles, (reupholster the first, alter the top of the latter so as to disguise RH) but I beg of you! do not buy any line from the last 5 years! It costs a fortune, and most humans cannot tolerate this too spare, adolescent aesthetic at the two-year-later mark.

    Your client is left defrauded with ALMOST NO RESALE, so …

    DO NOT recommend or purchase for clients.

    Ladies! We must defer and gracefully steer them toward — even Victorian Badhouse if you must, but anything else!

    Opinions from other decorators and clients have agreed: This furniture looks as though it was created for aging cokeheads, incels, angry giants, and/or heavy duty hospital/triage use—all to be easily cleaned of toxic fluid discharge!

    Don’t walk away, just RUN!

    And for the love of … more splutter … for the millionth time RH … take me OFF the mailing list!

    (Thanks Houzzers, forgive the rant! This is a war for the Soul of American Style!)

    ❤️

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