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Shaw SPC flooring texture causing foot abrasions

4 years ago
last modified: 4 years ago





We moved in to a new build home 3 months ago that was advertised to have LVP flooring. We have since learned that it is SPC flooring laid on an OSB subfloor that wasn't leveled properly before the flooring install.

Our floor has texture, and the ridges are causing the equivalent of a sandpapering effect on the contact surfaces of my feet. I had the abrasions checked by my physician to ensure this wasn't an allergic reaction or other issue (as suggested by our flooring installation company) and it was confirmed that I have trauma abrasions. According to our installer, they have never heard of this happening. According to my research, SPC is known for being harder underfoot, but I cannot find any specific articles or relayed experiences of this happening to someone else.

Our floor has a 6mm wear layer and a total 3.4mm thickness, it is installed as a floating floor. There are some areas where we step down and you can see and hear the floor smack down on the subfloor, there are some areas where we can see that screws were not relocated/removed/hammered down around vent registers so they cause the floor to arch up over 1/4", and we know we have peaks and valleys within the floor. (It is installed all throughout our rambler style home.)

Aside from our obvious install issues, has anyone experienced trauma to their feet from the texture of their SPC floor? Aside from covering it up with rugs and runners, is there any way to decrease this issue?




Comments (15)

  • 4 years ago

    Definitely stop walking on it barefoot.

    HU-643029258 thanked partim
  • 4 years ago

    I have Cholinergic Urticaria and am allergic to changes in my body temperature. Wearing shoes or socks all day is not an option as a lot of temp regulation happens through feet.

  • 4 years ago

    Put down area rugs then or change the flooring.

  • PRO
    4 years ago

    If you truly have variations of 1/4” you need to get the builder back in as that is outside tolerances.

    HU-643029258 thanked HALLETT & Co.
  • PRO
    4 years ago
    last modified: 4 years ago

    IMO the install was not right and I walk on LVP all day in bare feet and have never had this happen. BTW socks will be the best way to handle temp variance better than barefeet you can get socks that breathe very well and should be better than bare feet .

  • 4 years ago

    Maybe just flip flops that keep your feet off the floor.

  • 4 years ago
    last modified: 4 years ago

    Thank you S J for all of your knowledge! We have been arguing about the void warranty for about 2 months and everyone is pointing the finger at everyone else. We have requested a 3rd party independent inspector and have been told "it's a process" but that they (the installer) will start it. Right now, the installer wants to go through our unfinished basement to shim all the areas of deflection (which are numerous), and then have their "floor surgeon" replace all of the damaged planks that were filled with putty (the putty came off/out the first time we cleaned the floor). I don't find shimming the floor from the basement to be an acceptable solution for their lack of leveling before install. Our builder is saying this falls on the installer, the installer is saying they can do repairs instead of replacement. The manufacturer at a corporate level is saying our warranty is void. The territory rep for the manufacturer told the installer that they don't need to replace the floor, so the installer is refusing. That's a whole different can of worms that we are fighting. My immediate concern while all of this BS is going on is to stop the contact surfaces of my feet from continued injury, without kicking off full skin flares. I have tried every sock imaginable, including releve dance socks, and they all cause overheating; being barefoot is necessary. I'm surprised this seems to have never happened to anyone else; I usually never believe I'm a "special circumstance" but it is looking to be that way! Looks like I'll be dropping money on runners until they sort this all out.

  • 4 years ago

    Word to the wise, do NOT let the Installer find/recruit the inspector. In the flooring world, the person who PAYS for the Inspection OWNS the report. The first person to 'purchase' a report has the advantage.


    Extrapolate that out to an 'independent' inspector the INSTALLER finds. I can pretty much guarantee the installer will find someone s/he knows to do the inspection. That inspection will state that floor-repair can happen without full replacement.


    Now you are in a pickle. Now you have to go out and find someone to COUNTERACT this inspection. If you fall into this trap, you will then have a 'battle of the inspectors' on your hands. And in court, that gets stupid. The report does NOT have to be shared with the other person....not until we get into document disclosure for a court case.


    Yes. I said court. Hopefully you do NOT want to end up there...but the inspection reports SHOULD BE written with court 'in mind'. Therefore the FIRST person to have a report written to THAT LEVEL of detail, can/should be able to 'win over' the other person who is 'dragging their feet'.


    That's why the installer is trying to 'lull you' into a sense of 'there's a process'. That's just BS 'stalling' tactics. The installer is HOPING you will give up LONG ENOUGH for them to get ENOUGH SHIMS into place so that WHEN YOU PURCHASE an Installation Report, there will be 'nothing to report'. And that's just WRONG!


    Go ahead and 'jump the queue' and get YOUR inspector in there ASAP! Nope. Not kidding. Ignore the bumbling subcontractor's words, pay the price of FULL inspection and go from there.


    And just so you know....in the building industry, the ORIGINAL contractor/subcontractor is allowed ONE attempt at a fix. After that the homeowner has the RIGHT to find SOMEONE ELSE to fix the original contractor's mistakes at the original contractor's expense. And THAT'S when things get hairy.


    Get your ducks in a row (you are already half way there). Keep ALL documents (emails and phone calls/notes made at time of contact). And get yourself an Inspection Report on the double. Watch the GC scramble! It's almost amusing if it weren't so damned frustrating.

  • 4 years ago

    following

  • 3 years ago

    I know this was written last year but was doing a search to see why my feet were blistering from our new LVP floors. And my crawling grandson is wearing out the knees in his clothes. i would be i terested to hear the outcome of your story

  • 2 years ago

    I recently moved into a new home with the same flooiring and have the exact same foot abrasions. Pictures of my toes are identical. Very strange

  • 2 years ago

    i recently moved into a new home after 2 weeks i started observing the same on my feet too. started wearing flopflops, but my toddler who dosent wear is havinv all bruses on her toes !!

  • 2 years ago

    Hi, i am a new home owner with Shaw LVP all the main floor. Me and my daughter is also facing similar issues to our feet. it never happend on hard wood of engineered hard wood. Can you provide little more information on how to took it up with the builder. i informed my builder who suggests me use flipflops at home but my 3 year old girl wont wear. I am also trying to get floor inspected. Any recomemdations?



    thanks

    Raventh

  • 9 months ago
    last modified: 9 months ago

    The same thing happened to me. Only the flooring is level. What can I do about it? My feet are worse than photo shows. 2024