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aculpepper

Cabinet Color Gone Wrong!

6 years ago

Need some help/thoughts/advice here! I am doing a full kitchen remodel and had a designer help me choose SW Deep Sea Dive for my cabinets to coordinate with the rest of the interior color scheme in the house. Based on the chip, I was expecting a muted teal. I even painted a decent sized board to make sure the color didn’t stray too far from the chip on a bigger surface. still looked the same. Cabinets went in today and they are nowhere close to those samples. The cabinets aren’t quite so blue in person but that also makes me wonder why they’re showing up like this in the photos and the samples are staying true to color. Has anyone else had this happen? What did you do??

Comments (20)

  • 6 years ago
    last modified: 6 years ago

    I have SW 7618 Deep Sea Dive on the shutters of my house. That’s not Deep Sea Dive. They made a mistake.

    aculpepper thanked eam44
  • 6 years ago
    last modified: 6 years ago

    Thanks for adding the photos. Take the paint back to the paint store. They should replace it. It looks like it was mixed wrong.

  • 6 years ago

    @eam44 just curious, does your Deep Sea Dive look more muted or vivid?

  • 6 years ago

    If it's a mixing error on behalf of the store, you can request for a free replacement. That's why it's very important to keep original paint sample or swatch on hand to make your case.

  • 6 years ago

    It looks very much like your sample board. It has gorgeous depth. I would call it vivid. My painter used exterior paint, might have been oil. The coating formula will change the color a little, but not enough to account for the color difference you see.

  • 6 years ago

    Wow this is terrible. You basically have proof they are wrong

  • 6 years ago

    That is definitely a different color.

  • 6 years ago

    There is no way that is the same color as the sample. A mistake was made somewhere. Either you used the wrong color on the sample, or they used the wrong color on the cabinets. Very different blue tones. The sample you have is a beautiful teal.

  • 6 years ago

    Those are two very different colors

  • 6 years ago

    That happened to me, too. I used three different BM colors for my cabinets. But my cabinetmaker made up sample boards ( on actual wood) and called me to his shop. Two of the colors were perfect but his supplier had made a formula mistake and the gold was not close to the color I expected. After his supplier corrected the formula, a new sample board was painted and I again drove the 45 miles to the shop to verify the color. Only then did they proceed with painting my cabinets.

  • PRO
    6 years ago

    Color rendering on a computer is notoriously unreliable, but that being said, the color does look off. Your designer should have had a "strike-off" made, as remodeling1840 described. It should be the actual color on an actual door. When you have the paint remixed, you need to request the strike-off so this doesn't happen again.

  • PRO
    6 years ago

    So the wrong color for sure when comparing those but I never sign off on a color without seeing it on an actul material used for the cabinets.and if you had a good KD they would have done that. You will have a fight on your hands now IMO but this is on somebodys head . Even the 2 samples you show are not the same because one is the paint sample card and the other painted on something else so you can see how it gets affected by what it is painted on.

  • 6 years ago

    I was told by the cabinetmaker to pick an SW color because that was the paint they preferred to use. No one ever mentioned a strike-off (lesson learned on that!). I could live with it if the color was close but it’s nowhere near the sample. Totally agree that there would be some difference in color on different surfaces and I was prepared for that but this is extreme. I noticed this morning that the overspray on the side of one of the cabinets looks pretty close to what I was expecting so I’m starting to think the paint got switched at some point.

  • 6 years ago

    Well the good news is that the issue is obvious. Call them and ask them to fix it.

  • 6 years ago
    last modified: 6 years ago

    Two completely different colors. Who sourced the paint? What isn't clear in your post is the path that got you here. Did your designer help you choose the color, but had no other involvement in the cabinetry finish process? I.e. did you tell the cabinet company what paint color you wanted? Or is this the shop the designer works with for kitchen cabinetry and she managed the process? Is this from a custom cabinetry shop, and your designer told them what color to paint the cabinets? Or did someone else buy the paint? What does the paperwork say, that is what is important. The answers to these questions will determine the person who has to pay for the fix.

  • 6 years ago

    It looks like the first coat was the right color and then they went over it with a second coat that was the wrong color. How could the painters not notice the difference?

  • 6 years ago

    Do you know if they sprayed any kind of "clear" coat on top of the paint? That also could have changed the color ("clear" is often not totally clear).

  • 6 years ago

    I love the colour you chose! I hope this gets fixed because your kitchen will look fabulous!

  • PRO
    6 years ago

    Usually it happens in the conversion from residential formulas to the formula needed for the laquer he hopefully used.