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Mohawk Revwood Plus - Pros and Cons - My Experience

5 years ago
last modified: 5 years ago

So, I ended up getting new flooring. Mohawk Revwood Plus in Buckhorn Pine. I previously had carpet and cream ceramic tile, which I hated, because you could see every hair and every speck of dirt on the tile. I went with a rustic look, which I really like.

I originally had planned to go with faux wood tile with black grout. I'm a bit OCD and I've seen what happens if you don't use dark grout. However, every place I went to pushed LVP or high quality laminate - probably because I expressed my dislike of scratches or imperfections. Originally, I feared that it would cheapen my house, but apparently, it’s being installed in a lot of new builds, including some higher end homes here in Phoenix. It’s just myself, my girlfriend, and our two little Chihuahuas, so I’m not really worried much about the durability. Just something that looks nice and is relatively easy to care for. If the dogs have an accident, I no longer freak out like I did when it happened on the carpet. Plus, the floor, along with the new 4.5" baseboards, just give my home a more "modern" feel that I've always wanted. I haven't done the upstairs yet, as that will come next year due to the high cost of the project.

I did find two scratches across two planks in one of the bathrooms. Extremely subtle and hard to notice, but my eagle eye caught them one evening. This was a bit concerning given Mohawk's marketing of scratch resistance. I contacted Mohawk and they were very surprised by this. I’m pretty sure that it was caused from the tools that the installers were using, as I have done nothing that would cause it myself. Anyway, the owner is going to order a new box and replace the two planks for me. Mohawk could’ve got them replaced under warranty, but he said it would just be easier if he just ordered a new box and replaced them at no charge. I put felt pads under every piece of furniture, including furniture that I won’t even move, so I’ve taken all of the necessary precautions to ensure that nothing like that ever happens under my watch.

For the most part, I really like the floor. Once I learned that an old school mop and bucket aren't necessary (or recommended) and realized I can just vacuum and spray/mop with a Bona mop, maintenance is pretty easy. I did have to add a giant throw rug to my living room because of the echo from my sound system, but I pretty much solved that. I did a spot experiment with a Bona laminate polish, which a lot of people love, but I felt the gloss on a rustic shade looks fake and very plastic-like. Best to stick with just a matte look, as it just comes off as more natural.

While it definitely looks like wood, I don’t really think it feels like it when you walk barefoot. It’s obviously laminate, which becomes even more apparent when you hear the dogs walking on it. But I kind of knew this just from messing around with the samples. All of the LVPs I looked at felt exactly the same.

Anyway, one of the things that I’ve noticed is that there are a few corners in the house that when you press down on the planks, it makes a squishy sound and moves slightly. While 99% of the floor feels completely solid, there are a few corners that just kind of almost “cushion“ down whenever you press on them. There’s also a popping sound when you step on a little area under my island sink in the kitchen. When I brought this to the attention of the owner, he told me that this is normal for floating floors and it’s just one of the downsides of it. I thought this was interesting, because the areas that I found that have that movement aren’t really areas that I would ever step on regularly, if at all. I only discovered the spots when I was doing an intense cleaning because of all of the dust from the install. If these spots were on areas that received frequent foot traffic, it would drive me completely insane.

When I tried to research, I read a lot of people saying that those cushioned spots and popping are because of improper installation and that the floor was not grinded down enough in those spots. Other articles claim that it might "settle" over time and to not worry with it. This is kind of what the owner told me. He said that it might settle over time - but it might not. And that's just how a floating floor is. I didn't even have to tell him it was in corners. He said, "It's probably in a corner, right?" so I'm guessing I'm not the first one to ask him that question.

For those of you who have similar flooring, have you noticed this with yours and is it something that I should address a little more aggressively about having them fix or should I just let it go? I can’t really tell if the owner is just trying to convince me that it’s normal so he doesn’t have to have his crew come out and fix those spots or is it just simply the way a floating floor is?



Comments (19)

  • 5 years ago

    By the sounds of the owner of the store, he is stepping up to the plate to offer service where one of his people might have damaged a plank or two (or they installed damaged planks...either way it is the shop owner's duty to do this). I'm hearing 'good news' with that type of service.


    As for the snick of movement here and there, it can be entirely normal. If it is A LOT and it is BIG deflections (the floor moves 1" down when you step on it...that type of BIG deflection) then we start looking at improper installation. So you can see the answer is "maybe; maybe not". As infuriating as that is (especially to someone who self-associates as 'a bit OCD') it is the reality of the situation. I know you want a straight forward answer but it most likely is not going to come.


    A floating floor is not anchored. That is to say it is just sitting there. Nothing is holding it down. Even the Transition strips through doorways are not anchors. They are fillers that keep the gap between the bedroom and the hallways covered up.


    https://mohawk.blob.core.windows.net/mohawkflooring/pdf/install/Revwood_Plus_Installation_Instructions.pdf


    The installation instructions are quite generous. That means they allow subfloor prep to have flooring deflections as much as 3/16" over 10ft (5mm over 3 meters). This is more generous than traditional laminates allow (usually 1/8" over 10ft or 3mm over 3 meters.


    That means a PROPER installation (nothing you can complain about) allows a SNICK more deflection of the floors (a little bit more of a hump or a little bit more of a valley) and STILL be inside proper installation guidelines.


    This little bit 'extra' allows the floor to MOVE a little bit extra. That's why I'm not worried about it too much. That little bit of movement under your foot at the island isn't something I worry about. not until I see it move 1/4" or more.


    I would simply allow the repair of the bathroom planks to go ahead and then assess whether or not you want to make an issue of the movement in the rest of the floor. The reason why you want to be wary of changing too many planks: the cure can be worse than the disease.


    To pull a plank in the middle of a room, it has to be cut out. The replacement plank must have the edges trimmed and the plank glued into place. The replacement plank will be a 'weaker' link when compared to the other planks. That's why you don't want to do this too many times.

    A L thanked SJ McCarthy
  • 5 years ago

    Thank you for your response. The movement is not that much, just enough to notice it and hear a little "squish" sound when you press on it. And those aren't heavy foot traffic areas anyway. I did have one corner in the closet that not only moved when you pressed on it, but the plank (which was going under the baseboard) also slid back and forth. That one the workers did fix when they came out to inspect the scratched planks, because it clearly wasn't locked into place properly.


    The owner has loads of 5-star Yelp reviews and seems like an honest guy. Your response puts me at ease a little bit, knowing that things like this are indeed common and are not something to be concerned with unless the movement is significant - or significant by the standards that you mentioned, which they are not.


    I'm the type of person where, if i spent a lot of money on something, I tend to over-inspect for flaws in order to make sure that nothing is wrong with the item. Part of it is protecting my investment and the other part is just my OCD coming out.


    Mohawk is an interesting company. When I spoke to the rep, they told me to only mop with a bit of water or 9 parts water/1 part vinegar if needed. They told me to stay away from Bona products because it will leave streaks and void my warranty. I found this funny, since they market the Revwood Plus as if it's basically bulletproof.

  • 4 years ago

    My RevWood Plus floor just scratched today after installation two months ago. I moved a chair, one I had comfortably moved before, and today was the day to break my heart. I can’t even walk over there to look at it now. Now I’ll be on the lookout for squishy-ness. I also read that Bona will dull your floor. I don’t know what’s up with Mohawk.

  • 4 years ago
    last modified: 4 years ago

    That should be covered under warranty. I would call their customer support.


    They hate Bona for some reason. But I have had zero issues with it.

  • 4 years ago

    Hi! Can you share what type of underlayment and moisture barrier was used in your floor?

  • 4 years ago

    I'm sorry, but I have no idea.

  • 4 years ago

    We had Revwood Plus Laminate installed Feb. 2021 and it creaks almost the entire perimeter of the rooms. IF this is what you get with a good quality laminate, I'll never install it again!


  • 4 years ago
    last modified: 4 years ago

    You know, it's funny that someone posted on this thread just now.

    Just two days ago, I ended up accidentally dropping a plate from normal carrying height in the kitchen. The plate shattered and ended up scratching two planks. Well, one of the planks is more like a gash, while the other one has two surface scratches. Not bad, but still kind of annoyed. My original floor installers will replace the planks for me with my spares whenever they install some new baseboards in my garage in July.

    Other than that little incident, my floors have been pretty durable over the last year with no real issues, although I did freak out once when my bug guy dragged my stove out from its spot to spray. I told him to not do that again. I did, however, send a snarky e-mail to Mowhawk, telling them that they probably shouldn't market a floor as "scratch resistant" while conveniently excluding scratches from the warranty. It is what it is, I guess. I still haven't done my upstairs yet, which probably won't be until next year, but rest assured, I'm going to always make sure I have extra boxes of planks at all times. Better to overprepare than underprepare.

    As for the creaking. I still have some creaks in a few spots and do notice some "play" in certain areas around the perimeter, but these are typically in areas that I never walk on.

  • 4 years ago

    I am considering the purchase of Mohawk Redwood Plus flooring for the family room. The bass floor itself is on a concrete slab. Should I purchase an underlayment ?



  • 4 years ago

    Underlayment of some kind is required. Otherwise, the manufacturer may not honor the warranty, citing improper installation.

  • 4 years ago
    last modified: 4 years ago

    Probable soon-to-be RevWood plus owner soon, so just checking on everyone’s current satisfsction level. Any tips? Also did you all install ”wall-to-wall” or did you cut around kitchen cabinets? i feel like ive read conflicting things about that!

  • 4 years ago

    Laura, Mohawk has helpful agents that I've emailed and called for some questions for which my flooring sales person didn't have an answer (even though they were awesome and super helpful themselves.) Call 1-800-2Mohawk and they will help you out!

  • 3 years ago

    @laura ours was installed cutting around kitchen cabinets

  • 2 years ago

    About a month ago we had redwood premiere installed in our home. We now have some raised edges that we noticed a few days after the install. It’s not every board that has a raised edge, but it is several of them that have a noticeable raised edge and a crack between the planks. Has anyone else had this problem?

  • 2 years ago

    i’ve had multiple floating floors installed over the years. some 5mm all the way to 12mm. laminate and vinyl. worked a ton on subfloors to make sure they are perfect. unfortunately you are always going to feel a little squish on occasion in some spots and a few clicking and creaking sounds hear and there. its just the way the product is. its floating. you will also notice more issues in the summer when its hot and the flooring expands.


    if you don't want that then invest in hardwood or tile. tile doesn’t feel great but its rock solid. as for laminate and vinyl i do think they adjust over the years to your floors slightly and youll notice less issues.

  • last year

    We have had our Mohawk Redwood floor for over 3 years and have no scratches or movement. The installers made sure the plywood base was screwed into the 2 x 6's

  • 10 months ago

    It sounds like you installed the flooring even in your bathroom and I'm curious to know if you've had any issues with water at all?

  • 10 months ago

    It sounds like you installed the floor even in your bathroom and I'm curious to know if you've had any water-related issues there or anywhere else in your home?