SubZero/Wolf: Extended Warranty vs Rebate

5 years ago

The current promo with sub zero/wolf is a $1,000 cash back/rebate or an extended warranty that would cover 6 years - I got 3 years and will get another 3 years with promotion making it a total of 6 years for all the appliances bought on one invoice.

Could those familiar with the reliability of the line advise on which option is best and what are the fine prints?

Fine prints make me worried as I don't know what is covered and what is not.

Which one to choose $1,000 cash back or 3 more years of extended warranty for 2 refrigerators, upper and lower Double oven and a cook top?

Featured Answer

Liz Court

5 years ago

I just purchased a Wolf range and a couple of sub zero columns. I chose to do the extended warranty instead of the rebate. I figured that a non-warranty repair would probably cost more than the $1,000.

There is also an additional warranty if you use their installers. I think it was an additional year and the installers have to be certified. Ask your salesperson for details.

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Comments (10)

kathyg_in_mi
5 years ago
Warranty
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Bruce in Northern Virginia
5 years ago
It depends on how lucky you feel when you make the decision, and how long you plan to live in the house. For most decisions like this my personal preference is to take the cash up front, but many do decide to extend the warranty.

Taking $1000 now is cash in your pocket. The extended warranty only pays off if you still own the house and appliances, and have a warranty repair during years 4-6. It has zero return during years 1-3 because you already have a warranty.
kudzu9
5 years ago
You've already paid for the appliances. I'd take the warranty. Peace of mind is more important to me than $1000 with expensive appliances.
kathyg_in_mi
5 years ago
My DH was in heating, cooling, refrigeration for over 40 years. When we bought this fridge, at the check out the cashier asked if we would like the warranty, I was saying no but my DH behind me said yes! We have never gotten a warranty for any appliance, but the new ones have so many electronics these days. We got the warranty and within 6 months the fridge broke down. It was the mother board. DH said a friend of his had bought the same fridge a year before we did and his broke down. So now we buy warranties for appliances.

Things sure have changed.
wekick
5 years ago
I would read the warranty and see if there are any exclusions.

Wolf has had issues with their ovens blue enamel chipping. They used to swap out ovens as long as you were under warranty but someone one recently posted that Wolf would consider it cosmetic now and would only cover it for 60 days.
ci_lantro
5 years ago
2 refrigerators, upper and lower Double oven and a cook top

What is the total amount that you are spending on these? Because my thinking is that if you can afford all these SubZero/ Wolf appliances, then you wouldn't be worried about the cost of repairing one or two of them.

OTOH, you should qualify for $2000 cash back. A refrigerator plus a wall oven OR a cooktop. You're buying 2 refrigerators so refrigerator + oven = $1000 and refrigerator + cooktop = $1000. But there may be/ probably is something in the fine print...like Limit 1 Rebate per household?
Chili Bean
5 years ago
Get the warranty - you will NEED IT!
Chili Bean
5 years ago
If you are buying SubZero-Wolf, please realize that this company uses an antiquated service model. Only one company in your town is "authorized" to service these appliances. Mine charges $185/hour plus trip charge. In the 10 years since I installed a SZ fridge and Wolfe double oven, electrical panels within both of then burned out and cost me $1200 - $1600 each to replace. The quality is simply not there. Go for the warranty and be sure it covers electronic parts.
Tara Wood
3 years ago
I was set on choosing the cash given the solid reliability of the brand I had read about but when my brand new Wolf speed oven was installed this week and did not work from day 1 due to a faulty electrical panel I’m going with the warranty. Just the sub zero fridge install was over $500 so I would imagine just 1 or 2 repairs among the 4 appliances would far exceed 1K. The quality of appliances seems to be going downhill but at least my interactions with wolf / sub zero customer service has been very positive so I feel like the problems will be readily fixed.